Coordinator, Learning & Development

Requisition ID: 181976

Career Group: Corporate Office Careers

Job Category: HR Learning and Development

Travel Requirements: 0 - 10%

Job Type: Full-Time

Country: Canada (CA)

Province: Québec

City: Montréal-Nord

Location: Bureau de Montréal-Nord

Postal Code:

Our family of 131,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families.

A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.

Ready to Make an impact?

Sobeys is full of exciting opportunities, and we are always looking for bright new talent to join our team! We currently have an opportunity as Coordinator, Learning & Development.

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Here’s where you’ll be focusing:

Provide administrative support and oversight of L&D processes to support service delivery and effectiveness of the CL L&D Shared Services function

Intake process (management and triage of e-mail or on-line intake tools and follow-up communications with requestor, LPAs and team members as needed)

Tracking of projects, initiatives and work assignments (status updates, analysis and follow up as needed with team members)

Documenting meeting minutes and identifying assigned action items and follow ups

Vendor administration (administration of external resources including contract administration, onboarding, time sheets and invoicing, document

Repository for contracts, SOWs and proposals)

Workshop and training logistics (for example scheduling administration, communications, facilities, virtual classes, greeting facilitators, evaluations participant queries, assembling and distribution jobs aids, materials and orientation packages, co-ordination technology aids, participant tracking and results)

Recommend improvements to L&D process administration and oversight

Keep yourself and others organized and determine which tasks are the most important to manage the process

Provide administrative support and oversight of L&D data bases and tools (maintenance of tool, data entry, reporting, problem solving) to support service delivery and the effectiveness of the CL L&D Shared Services function

Intake and Tracking System

Document Repository

Preferred Vendor Data Base

Invoicing

Learning Asset Data Base

Licenses

LMS

Recommend improvements to L&D data bases and tools

Compile and report evaluation and survey results

Consolidate and prepare reports on trainee evaluations, L&D survey results or assessments

Keep record of evaluations and survey data and reports

Recommend improvements to administration of results and reports

Centre Led L&D Internal support

These include, but are not limited to:

Consolidation of metrics, first level analysis and reporting (across all business functions) and management of documentation

Maintenance and updating of CL L&D organization charts, BF contacts and Embedded Team Contacts

Logistics and document management for CL L&D meetings

Logistics and document management for L&D strategic planning sessions

Logistics and document management for CL L&D communications (team or to external stakeholders)

Support onboarding of new team members

Recommend improvements to internal administration

What you have to offer:

3 to 5 years in an administrative role supporting multiple team members or clients

2 to 3 years event co-ordination or scheduling

Proficiency with MS Office Suite – with expertise in Visio an asset

Knowledge and experience in L&D function an asset

Bilingual French and English may be preferred or required

Strong ability to communicate across multiple mediums (email, phone, conference calls, virtual meetings, in-person)

Process administration, oversight and continuous improvement

Exceptional attention to detail and quality

Customer service orientation and willingness to go the extra mile to support colleagues to deliver quality work

Document management

Interpersonal relationship skills and comfort working with different stakeholders

Excellent organizational and coordination skills and ability to prioritize work to meet multiple deadlines

Critical thinking and problemsolving skills and ability to proactively navigate through situations

High degree of confidentiality and management of sensitive information

#LI-Hybrid

Why work at Sobeys?

Flexible working hours policy and telecommuting

Welcoming and friendly environment

Company involved in its community

Education assistance policy

Opportunities of growth

Employee discount at participating stores

We offer teammates competitive total compensation packages that will vary by role and location. Some websites share our job opportunities and may provide salary estimates without our knowledge. These estimates are based on similar jobs and postings for general comparison, but these numbers are not provided by or monitored for accuracy by our organization. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.

Sobeys is committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.

While all responses are appreciated only those being considered for interviews will be acknowledged.

We appreciate the interest from the Staffing industry however respectfully request no calls or unsolicited resumes from Agencies.