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Customer Service Attendant

Company:
Preased Dry Cleaning
Location:
Wynnum, QLD, Australia
Posted:
April 27, 2024
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Description:

Our Customer Service Attendants are the first point of contact in providing exemplary service to our loyal customer base. You will welcome customers, receive and prepare garments for cleaning, and complete payment transactions.

The right candidate will be a motivated, results-driven individual who has a strong desire to learn and deliver consistent quality results.

Key tasks:

input incoming orders, complete order pick-ups

complete payment transactions and daily till reconciliation

confidently manage customer expectations, clearly communicate cleaning expectations and potential risks

prepare garments for cleaning; including checking of pockets, inspection for stains and defects

complete wardrobe inventory and ensure orders are accurately stored

Required skills and attributes:

minimum 3 years in an operations/results-focused role

physically fit and have the ability to stand on your feet and work*

sound computer (keyboard) skills

ability to accurately follow detailed procedures and complete tasks in a timely manner

non-smoker

Training: industry experience is not essential, however a willingness to learn is a must. On-the-job training provided.

Hours: 25 hours per week (inc some Saturday mornings). Must be able to work an 8.30am to 5pm day (weekdays).

Location: once you have completed your initial training, you will primarily work between our Wynnum and Gumdale stores. Preferance is for a candidate who is local to the area.

To apply: please email your CV to

* minimum height of 5 5 due to OH&S requirements (need to reach high heights)

Summary of role requirements:

Looking for candidates available to work:

Monday: Morning, Afternoon

Tuesday: Morning, Afternoon

Wednesday: Morning, Afternoon

Thursday: Morning, Afternoon

Friday: Morning, Afternoon

Saturday: Morning

No experience required for this role

Working rights required for this role

Expected start date for role: 01 May 2024

Expected salary: $29 - $33 per hour

Part time

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