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Housekeeping Supervisor / Executive Housekeeper

Company:
Confidential - Hotel
Location:
Leawood, KS, 66211
Posted:
April 26, 2024
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Description:

Job Description

Our hotel and hospitality company is currently hiring for a full-time Housekeeping Supervisor / Executive Housekeeper to supervise our housekeeping and laundry staff in the Kansas area. This hotel position earns a competitive wage starting at $19/hour.

In addition to competitive pay and our hospitality-driven culture, we offer our Housekeeping Supervisors / Executive Housekeepers the following benefits:

A 401(k)

Health, dental, and vision insurance

An employee discount

Flexible scheduling

Paid time off (PTO)

So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial mobile-friendly online application. We hope to meet you soon!

DAY-TO-DAY

This full-time position works 8-hour shifts, including holidays. There are also on-call hours, weekend availability, and overtime.

As a Housekeeping Supervisor / Executive Housekeeper, you assign and supervise work activities to ensure clean laundry and presentable guest rooms, meeting rooms, lobby, and other common areas of the hotel. Hospitality-oriented, you ensure our guest's experiences are as comfortable as possible. With an eye for detail, you inspect the cleanliness of our guest rooms, storage areas, laundry areas, restrooms, and public areas. You report any needed improvements to the appropriate people.

You perform cleaning tasks with your team. These may include sweeping, mopping, vacuuming, dusting, cleaning mirrors, making beds, cleaning coffee makers, and replacing linen as needed. You lead by example as you train new associates. You schedule and maintain the proper workforce to ensure the correct staffing levels. At times, you may assist in scheduling staff and assigning daily work tasks.

You offer exceptional hospitality as you respond to hotel guest requests. You report guest complaints or requests to the appropriate department and follow up to ensure guest satisfaction. Taking charge, you investigate complaints regarding housekeeping and laundry services. You take corrective action wherever you can.

Responsible for all QA documentation for the cleaning and laundry departments, you turn in work orders, prepare orders for items needed, take monthly inventory, and requisition the housekeeping and laundry supplies. You properly log and secure lost and found items. You maintain security for our guests and property by keeping room doors locked. Additionally, you are responsible for the proper administration of key control for keys that have been issued or left by guests in the room. Each day, you leave feeling great about the work you've completed!

ABOUT US

Our hotel strives to provide the best service possible and ensure our guests feel right at home with our free WiFi, restaurant, fitness center, indoor pool, and 24-hour snack shop. Our team contributes to a very uplifting work environment that inspires each person to succeed in their role. We know our employees are at the heart of what we do, which is why we value their time by offering flexible scheduling and room for advancement!

OUR IDEAL HOUSEKEEPING SUPERVISOR / EXECUTIVE HOUSEKEEPER

Great time management, organizational, and supervisory skills

Ability to prioritize and coordinate multiple tasks

Dedicated, hardworking, and self-motivated

Ability to maintain the confidentiality of business and financial matters

Good interpersonal skills and the ability to work in a patient manner with other associates, management, guests, vendors, and suppliers

Solid telephone, written, and verbal communication skills

Ability to work in a fast-paced, high-energy, and demanding work environment

If this sounds like you, keep reading!

REQUIREMENTS

One year or more of cleaning experience

Supervisory experience

Flexibility to adjust work priorities as needed

Basic computer knowledge along with the ability to print reports and implement current room status

Willingness to practice safety standards at all times

Knowledge about the emergency equipment manual (utility and water shutoff equipment, fire alarm system, emergency procedures, etc)

Location: 66211

Job Posted by ApplicantPro

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