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Billing Specialist (Man. Road)

Company:
Astec Industries
Location:
Chattanooga, TN, 37405
Posted:
April 26, 2024
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Description:

Job Description

BUILT TO CONNECT

At Astec, we believe in the power of connection and the importance of building long-lasting

relationships with our employees, customers and the communities we call home. With a team

more than 4,000 strong, our employees are our #1 advantage. We invest in skills training and

provide opportunities for career development to help you grow along with the business. We offer

programs that support physical safety, as well as benefits and resources to enhance total health

and wellbeing, so you can be your best at work and at home.

Our equipment is used to build the roads and infrastructure that connects us to each other and

to the goods and services we use. We are an industry leader known for delivering innovative

solutions that create value for our customers. As our industry evolves, we are using new

technology and data like never before.

ABOUT THE POSITION

The Billing Specialist will coordinate quality assurance of transactional activities related billing.

This position is responsible for providing oversight to the end-to-end invoicing process while

providing transactional support. This role will provide resolution to customer inquiries externally

while escalating additional items to appropriate personnel as needed. This position

predominately reviews and oversees all transactional activities involved in the invoicing process

and will work to resolve customer billing inquiries or issues.

Deliverables & Responsibilities

• The Billing Specialist is required to review all processed customer invoices for validation

against the sales order, any related shipping documents, supporting quote-to-cash value

stream processes.

• Escalate and/or resolve customer billing inquiries or issues in a timely manner while driving

customer satisfaction.

• Understand and apply the full quote-to-cash value stream processes, key policies, and

standard operating procedures.

• Liaise with AR Cash application functions to communicate relevant customer information

that would impact billing or open receivables.

• Coordinate directly with customers and internal parties on any customer billing errors or

disputes providing valuable insight to resolve and prevent further discrepancies.

• Ensure billing and its internal controls documentation is in compliance with Company policy

as well as support internal and external audit processes as needed.

• Participate Oracle Cloud testing and User Acceptance Testing (UAT or Functional Testing).

To be successful in this role, your experience and competencies are:

• Two years of college or technical school accounting courses; or two to four years related

experience and/or training; or equivalent combination of education and experience.

• The individual should be knowledgeable of PCs and Microsoft Office programs.

• The individual should be well organized, able to handle multiple tasks and be able to change

directions when necessary.

• The individual should demonstrate dependability and have a high degree of accuracy.

• The individual should have strong analytical and mathematical skills.

• The individual should have a strong focus on customer service.

• The individual should possess basic verbal and written communication skills and ability to

work effectively as part of a team.

• Assist with other projects as needed.

• Experience working in a SOX environment, preferred.

Supervisor and Leadership Expectations

None

Our Culture and Values

Employees that become part of Astec embody the values below throughout their work.

• Continuous devotion to meeting the needs of our customers.

• Honesty and integrity in all aspects of business

• Respect for all individuals

• Preserving entrepreneurial spirit and innovation

• Safety, quality and productivity as means to ensure success.

NOTE: This position responsible for certain internal control responsibilities. These internal

control responsibilities are verbally communicated to the incumbent and periodic feedback is

provided as it relates to the performance of these internal control responsibilities.

WORK ENVIRONMENT

Office

Equal Opportunity Employer

As an Equal Opportunity Employer, Astec does not discriminate on the basis of race, creed, color, religion, gender

(sex), sexual orientation, gender identity, marital status, national origin, ancestry, age, disability, citizenship status, a

person’s veteran status or any other characteristic protected by law or executive order.

While performing the duties of this job, the employee is regularly exposed to risk of injury in an

office environment and occasionally a manufacturing shop plant environment. Duties include a

typical office setting including extensive computer work, sitting or standing. Reasonable

accommodations may be made to enable individuals with disabilities to perform the essential

functions.

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