Content Specialist

Position:Content Specialist

Job Description:

SUMMARY

Develops or edits external communications, including advertising, marketing communications, whitepapers, case studies, press releases, digital/social media, signage and events-related materials, to support business objectives. Develops and edits internal communications, as needed.

LOCATION

Hybrid work from our Jacksonville, FL or Atlanta, GA offices is required with flexibility to work remote up to 2 days per week

RESPONSIBILITIES

Develops, edits or proofreads external communications, with emphasis on marketing communications, primarily at the direction of the Growth Marketers and marketing leadership team

Creates messaging and marketing materials based on interviews and other materials provided

Cultivates and maintains strong relationships with leaders within the different businesses

Ensures alignment of communications strategy with business priorities

Develops and enhances communications-related performance metrics to measure effectiveness, progress and business impact

Collaborates with other members of Marketing on enterprise-wide programs and initiatives, such as the company’s internet/intranet sites, corporate branding campaigns, digital and social media activity, internal or external news coverage, etc.

Coordinates the development of printed and digital marketing material including email, newsletters, technical literature, presentations, direct mail, press releases and advertising

Reviews and edits internal and external communications

Performs other related duties as required

MINIMUM REQUIREMENTS

Bachelor’s degree in Marketing, Communications; or the equivalent combination of education, training and work experience

Seven (7) years of relevant work experience in a marketing or communications-related field

PREFERRED QUALIFICATIONS

Knowledge of standard concepts, practices, and procedures of marketing communications

Ability to rely on instructions and pre-established guidelines to perform the functions of the job

Ability to rely on limited experience and judgment to plan and accomplish goals

Knowledge of production requirements for printed material, video, digital advertising

Experience writing direct response and demand generation communications

Familiar with AP (Associated Press) style

Ability to ask questions, develop a thorough understanding and write messaging and marketing materials that articulate and highlight the value of our solutions

Knowledge of Microsoft Office tools

Ability to satisfy customer needs and concerns and represent company's best interest

Ability to establish and maintain effective working relationships with employees, customers and public

Excellent verbal and written communication skills to technical and non-technical audiences of various levels within ICE or outside the organization (executives, regulators, clients, etc.)

Ability to provide information to a wide variety of audiences regardless of topic and effectively deal with issues that are confidential and sensitive in nature

ICE carefully considers multiple factors to determine compensation, including a candidate’s education, training, specialty, experience, and work location. The base salary (exempt) or hourly rate (non-exempt) is just one component of the total rewards package offered to our employees, including potential bonus or commission eligibility, insurance (medical/dental/vision/life/disability), matching 401(k) plan and matching employee stock purchase plan

EEO Statement:

ICE is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, and protected veteran or military family status. Our employees’ diversity is our strength, and when we embrace our differences, it makes us better and brighter. ICEs commitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day.

Location:Jacksonville, FL

Time Type:Full time

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