IT Business Analyst

Knowledge & Experience

- Matric

- Relevant tertiary business qualification/s Experience

- 3+ years of writing of software functional specifications

- 3+ years of writing of software business requirement specifications

- 3+ years of Business Analysis in the field of application (Software) design and

Business Intelligence.

- 3+ years experience working/design/implementation of databases and SQL

scripting

- 3+ years experience with integrations to and from customized as well as packaged

software.

These integrations can be hardware as well as software orientated.

- Related Tertiary B Degree and/or Business analysis courses

- Product Analysis experience

- Data testing experience

- At least 3 years experience in:

o Retail and banking solutions

o Facilitating workshops with customers, including GAP analysis,

documentation and spec writing.

o Understanding of the customers expectations

o Understanding of banking Specifications and Standards

o Understanding of the banking environment

o Understanding of banking Best Practises and basic accounting skills

o Good knowledge of general management practices

o Good understanding of key financial and commercial factors

o Good working practical knowledge of SQL scripts and SQL architecture

o Strong Project Management knowledge

o Good understanding of the total TCR business model

o In depth knowledge of the customer business environments

Skills / Abilities required doing the job

- Good people skills

- Customer service orientated

- Excellent verbal, written communication and presentation skills

- Ability to analyse customer needs and devise solutions

- Excellent decision making skills

- An ability to handle pressure

- Strong problem-solving and conflict-handling skills

Personal attributes required for this job

- Team player

- Goal-driven and ambitious

- Strong business acumen

- Analytical thinker

- Proactive

- Passion for customers

- Good listener

- Dynamic and adaptable

- Good self-discipline and control

Job specific requirements

- Requires flexibility to work long hours and after hours

- Requires overnight travel away from home from time to time

- Own vehicle (petrol reimbursed according to policy)