Process Mapping Specialist

For more than 50 years, Cannondale has been a leading innovator in the cycling world. As more riders of all ages and abilities get on the roads, trails, and streets than ever before, we're here to do the best work of our lives to push the greatest human-powered machine into the future each and every day. We're committed to building a diverse and inclusive workforce where every teammate can succeed as we inspire riders everywhere. Fueled by a free-thinking, always-game, got-your-back mentality, we ditched the rulebook and set forward on a path to make iconic bikes that simply work better. We look forward to the ride with you.

This brand new role in Cannondale's global Enterprise Project Management Organization will be responsible for collecting, analyzing, mapping, and sharing business processes globally. The ideal candidate will be a person who thrives on learning all aspects of the cycling industry and can proactively develop a thorough knowledge of the business, working independently and within a larger team. We are seeking a self-starter with passion and infectious curiosity to make their mark and have fun doing it! Please note: This is NOT an IT Business Analyst role.

How You'll Make an Impact:

Develop and maintain a document management program: Spearhead the organization's efforts in mapping and managing critical documents, ensuring seamless accessibility and version control.

Lead process mapping efforts: Participate in initiatives to refine and optimize company processes.

Plan and prepare project mapping initiatives following the best practices and governance model of the EPMO.

Prepare and train colleagues on new procedures: Be a catalyst for change by facilitating smooth transitions to updated workflows, and equipping team members with the tools they need to succeed.

Gain buy-in from stakeholders: Champion the adoption of new systems and procedures by fostering collaboration and effectively communicating the benefits to all involved parties

Be the spokesperson for the Process Mapping initiatives

Collaborate across business teams: work hand-in-hand with leaders and colleagues from diverse backgrounds to develop comprehensive process documents that drive organizational success

Work closely with Project Managers

Participate in project intake process, following up with business owners when necessary

Interact with technical and non-technical stakeholders to facilitate defining requirements, identifying open gaps and closing out open questions.

Create presentations to share information with stakeholders and teams.

Express requirements in a simplified fashion to non-technical stakeholders and senior management.

Leverage a breadth of tools to clearly define scope and requirements.

Follow internal controls and company policies as set by company and job function.

Contribute to the success of company by leading or assisting with other projects and tasks as assigned

What You Bring to the Table:

3-5 years relevant experience

Bachelor's degree in business administration, or related field.

Experience with various forms of process mapping

Active listening and paraphrasing

Excellent oral and written communication skills

Team player with excellent interpersonal skills and ability to multi-task

Strong analytical skills and attention to detail

Proficiency in MS Office products (Excel, Word, PowerPoint, Visio)

Experience with PMO governance a plus

Physical Demands:

Working conditions are normal for an office environment.

Must be able to sit for extended periods of time

Must be able to use a computer keyboard and view a monitor for extended periods of time

Travel – domestic and/or international

What we offer:

Comprehensive Medical/Prescription/Dental/Vision plans

Hybrid work environment

Generous Paid Time Off Programs

Life & Disability Insurance

FSA/HSA/Dependent Care FSA

401k and company match

Commuter Incentive Program

Volunteer Time Off

Voluntary benefits (critical illness, accident, and hospital indemnity insurances)

Great discounts on company products

Employee Wellness Program

EAP benefit

Parental Leave program

Access to group home and auto insurance

A mix of casual yet professional culture

Want a closer look into what it's like to Come Ride With Us? Explore more of Cannondale on Instagram and LinkedIn.

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Cannondale we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, regardless of your gender or race, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, national origin, ancestry, alienage or citizenship status, age, sex, sexual orientation, gender, gender identity, gender expression, marital status, disability, military service and veteran status, pregnancy, childbirth, and related medical conditions, or any other characteristic protected by applicable federal, state or local laws. For additional information, please click here. We will endeavor to make a reasonable accommodation for the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to apply for a role with or participate in the hiring process with the Company, please let us know.

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