Processing Specialist

Exchange Bank of Canada (EBC) is a Schedule 1 bank headquartered in Toronto, Canada.

Discover the opportunity to join an international, dynamic, and responsible bank that fosters the development of all its employees. Every day, we empower employees to achieve more. As we are a new bank in Canada, each employee is given a unique experience and great opportunities for a career growth.

As a specialist in wholesale foreign exchange services, EBC provides a wide range of foreign currency exchange and international payment services to financial institutions and corporations tailored to streamline processes and delivered with unparalleled customer service.

Our Value Statement: We help our clients identify and create foreign exchange solutions, delivering a best practices approach through unparalleled customer service and integrated technology to create significant financial and operational efficiencies.

Our Values:

Customer First - We earn the right to be our clients’ first

Integrity - We hold ourselves to the highest standard to build trust.

Collaborative - We always win as a team.

Innovative - We find new methods to deliver change and advance technology to the industry.

Passionate - We are driven to be the best in class.

Exchange Bank of Canada is seeking a driven professional, with strong attention to detail to join their team as a Processing Specialist!

Role Purpose: A Processing Specialist internally services the customers by maintaining their inventory through performing record center tasks including retrievals, incoming, destructions, internal moves, permanent withdrawals and any special projects requested.

Essential Functions:

CAD Dollar Inventory:

Prepare CAD dollar packages for courier

Verify courier re-deposits.

Adjust CAD dollar inventory accordingly

Verify CAD cash receiving from clients

Daily balancing of CAD cash

Foreign Currency Inventory:

Verify incoming foreign currencies.

Consolidate foreign currencies to sell to wholesale traders and/or replenish inventory.

Ship foreign currencies via FedEx to clients.

Ship foreign currencies via Armored Couriers.

Ensure outgoing shipments are accurate.

Daily inventory balancing of all major foreign currencies, and bi-weekly for all minor foreign currencies.

Record armored shipments for reporting.

Maintain accurate counts of all foreign banknotes in inventory.

Contract all obsolete banknotes.

Inform the Operations department of any modification or adjustment made to an order in a timely fashion.

Fill foreign currency orders on ATM dispenser

Procedures:

Comply with all Company policies and procedures as found in the Vault Manual and other Company Operations Manual.

Adhere to all security procedures in place including, ensuring that entrance door is always closed at all times; only allow to enter in the Vault those individuals who have been granted clearance.

Compliance:

As a member of Exchange Bank of Canada’s Team, you help ensure that all orders and wholesale transactions adhere to all regulatory guidelines and company policies and procedures.

Required Education & Experience:

Holds or is obtaining a related degree.

1 year of related experience.

Competencies:

Action Oriented: Invests time in upfront planning to achieve organizational goals and objectives while meeting quality standards, following the appropriate processes, and demonstrating continuous commitment.

Functional Skills: Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.

Situational Adaptability: Thrives and grows in a rapidly changing and complex environment. Displays flexibility, activates networks, and adopts a continuous growth mindset to learn from mistakes and bounce back from adversity.

Effective Communication: Effectively and appropriately interacts with others to build relationships, influence others, and facilitate the sharing of ideas and information. Uses tact and diplomacy to navigate difficult situations. Relays key messages by creating a compelling story, targeted to specific audiences.

Optimizing Work Processes: Employee knows the most effective and efficient processes to get things done, with a focus on continuous improvement.

Nimble Learning: Continuously seeks opportunities to learn, questions the applicability of past approaches in the current environment, owns growth, and embraces failure as a learning opportunity.

Position Type/Expected Hours of Work:

This is a full-time position. Days of work are Monday through Friday. Occasional evening work may be required as job duties demand.

Benefits:

Family oriented culture with an emphasis on understanding our employees' individual needs and growth opportunities

Commuter Reimbursement - EBC will pay the toll, bus or metro cost in and out of work

Holiday Pay - Paid day off for 11 designated holidays throughout the year

Paid Vacation Time Off

Paid Sick/Personal Time Off

Health/Dental/Vision Basic Life, AD/D, and Short/Long-Term Disability

RRSP - Company matches up to 5%

Please attach your resume for submission.