Vice President of Human Resources

Overview:

Who We Are:

Gosh Enterprises is a dynamic, rapidly growing company that oversees a family of brands:

Charleys: A 620+ unit restaurant brand known worldwide for serving the #1 Cheesesteak in the World.

Bibibop Asian Grill: An award winning, 40+ unit Korean-inspired fast casual restaurant concept

Lenny’s Grill and Subs: A Memphis-based 70+ unit chain serving high quality deli subs and hot subs

Charleys Kids: A non-profit, partnering with likeminded organizations around the world to provide food, education, and mentorship to at-risk children.

Solar Planet: A company that provides solar field advisory and installation services

The Vice President of Human Resources is directly responsible for the day-to-day administration, coordination and evaluation of the human resource function. The position serves as a consultant to management on human resource-related issues. This position carries out responsibilities in the following functional areas: employee relations, training, performance management, onboarding, policy implementation, recruitment/employment, and employment law compliance.

Responsibilities:

Onboarding:

Oversees onboarding process, including cultural orientation, to ensure retention of new associates.

Employee Relations:

Manage Corporate, Field and Restaurant employee relations issues.

Investigate as needed to beneficial resolution for both the employee and the organization.

Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions).

Performance Management:

Identifies training needs for business units.

Provides guidance and input on store workforce planning and succession planning

Facilitate HR portion of Operations Training as needed.

Lead and facilitate Independent Development Plan (IDP) training.

Implements and annually updates the compensation program; conducts annual salary surveys and develops merit pool (salary budget); analyzes compensation; monitors the performance evaluation program and revises as necessary.

Recommends, evaluates and participates in staff development for the organization.

HR Compliance:

Review, update and maintain Employee Handbooks for corporate and restaurants.

Ensure compliance with federal and state regulations and guidelines.

Creates and updates position descriptions.

Engagement and Wellness Events:

Assist with employee events, as needed.

General Office:

Oversee office facility needs, seating plan design, etc.

Supervise departments including general, compensation, and talent acquisition.

Provides other assistance as requested to support the Human Resources Department as needed.

How We Build Our Team:

We seek exceptional team members who value and exhibit the following characters:

Humble: self-aware; reflective; understands and embraces reality; acts on constructive feedback; takes actions to learn and grow; values others; knows that “I could be wrong”; always asks “what’s mine to own”; does not blame/point fingers

Hungry: works towards excellence on things that matter; takes initiative and ownership; seeks better ways of doing things; fierce resolve in overcoming challenges and achieving desired results; sees the world glass half-full and has a can-do attitude.

Brilliant: subject matter experts; great judgement and common sense; Ingenuous and creative when resources are limited.

Kind: values and exhibits decency;extends grace to others and wants the best for other; practices empathy.

Total Rewards:

Short-term disability

Wellness activity reimbursement

Tuition reimbursement

Professional development

Medical, dental, and vision insurance

Generous PTO starting at 3-week/year

401K with company match

Quarterly bonus

Voluntary term life insurance for employee, spouse, and children

Permanent