Medical Assistant

Responsible to: Manager, Regional Operations

Assignments received from: Manager, Regional Operations, Team Leader, On Site Manager

Positions supervised: None JOB SUMMARY

In a collaborative manner, the Medical Assistant will provide support to the Medical Providers, Radiologic Technologist, and patients through a variety of tasks, including but not limited to patient care management, organization, and communication.

The Medical Assistant completes all activities accurately, with high quality and in a timely manner while living our vision and mission to become the urgent care Partner of choice by re-defining value and access to quality care through an effortless experience, a culture of care, and seamlessly integrating with our partners and communities. This vision is achieved through our five core values of Collaboration, Innovation, Diversity and Inclusion, Integrity and Accountability. JOB REQUIREMENTS

Education

Graduate of a Medical Assistant Program preferred

1+ years of Medical Assistant experience under a licensed healthcare supervisor within the last 3 years preferred

CPOE must be obtained within 2 weeks of hire if Medical Assistant Certification is not obtained upon hire required

High school diploma or equivalent required

Work Experience

Medical Assistant experience preferred for Graduate of a Medical Assistant Program

OR

2+ years of Medical Assistant experience within the last 3 years under a licensed healthcare supervisor in lieu of a Medical Assistant program preferred

Knowledge of medical terminology strongly preferred

Required Licenses/Certifications

One of the following certifications is required (or must obtain within 15 months of hire):

ARMA- American Registry of Medical Assistants

CCMA- Certified Clinical Medical Assistant (verified through NHA, National Healthcareer Association)

CMA- Certified Medical Assistant (verified through AAMA, American Association of Medical Assistant)

RMA- Registered Medical Assistant (verified through AMT, American Medical Technologists or AAH, American Allied Health)

NCMA- National Certified Medical Assistant (verified through NCCT, National Center for Competency Testing)

NRCMA – Nationally Registered Certified Medical Assistant (verified through the National Association for Health Professionals)

Or the following certifications are excepted at the time of hire:

Graduate of an Accredited School of Nursing or LPN or RN

EMT – Emergency Medical Technician (verified through the National Registry of Emergency Medical Technicians)

CNA - Certified Nursing Assistant

Basic Life Support (BLS) required or must be obtained within 12 months of hire

Computerize Provider Order Entry (CPOE) certification for order entry is required within two weeks of start date and must be kept active in lieu of MA certification within the first 15 months of hire.

2

*MA in WA: must hold: 1) Certified MA (AAMA, NCCT, CMA, RMA) and WA certificate. (* Requires application with WA as "Certified MA"), OR 2) Registered MA (* Requires application with WA as "Registered MA)

*MA in CA: must hold: 1) Graduate of MA school needed + Certified OR, 2) MA must receive additional internal training either by graduating from MA school or receive training under Physician, NP, PA, etc.

Additional Knowledge, Skills and Abilities Required

Knowledge of medical office management systems and procedures

Excellent time management skills and ability to multi-task and prioritize work

Social perceptiveness and service-oriented

Excellent written and verbal communication skills

Strong organizational and planning skills

Proficiency in MS Office and patient management software