Service Desk Analyst

The Person:

As a Service Desk Analyst for Rexel, you will need:

Experience in an operational or Service Desk role is advantageous, but not essential

Experience with call logging applications

Customer service orientated skills essential

Experience of working with M3/Movex or relevant comparable experience in an IT Service Desk environment which should include 1st level support of printer hardware

A reasonable level of general education (‘O’/GCSE or equivalent) in English and Mathematics as a minimum. In particular excellent English language skills (written and spoken) required

Basic knowledge of Microsoft Office Applications

Competent user of M3/Movex, Cognos, Office 365 and User Admin tools an advantage but not essential

The Service Desk Analyst role is a full time permanent position and we offer a pension, life assurance, 25 days holiday plus statutory bank holidays.

Rexel are an equal opportunities employer