Technical Solutions Engineer

Smartsheet is a tech company with a human story to tell. We’re here to empower teams to manage projects, automate workflows, and rapidly build new secure solutions, using simple no-code tools. We’re revolutionaries – so for us changing the way the world works is all in a day’s work.

Smartsheet is looking for a Technical Solutions Engineer, EMEA who will provide technical guidance throughout the sales process. We are a fast-growing, high revenue-growth Software as a Service (SaaS) company that is changing the way teams and organizations manage work. We work in an agile environment that stays focused on building great software and supporting our colleagues. Here you can use the latest web technologies to their fullest potential.

This high profile role is part of the Solutions Engineering team.

Responsibilities:

Collaborate closely with the sales/presales team to develop solution proposals that align with customer requirements and deliver maximum value

Build proof of concepts to demonstrate the capabilities of our products and services to customers

Build solution diagrams that clearly articulate the technical architecture and requirements of proposed solutions

Be a technical SME for the Presales organization

Provide expert knowledge on what can/can’t be done using Smartsheet’s products together with other tools to solve customer needs

Be a recognized Smartsheet technical expert and develop relationships with partners on the Product and Engineering teams

Actively seek out opportunities to develop new integrations and solutions to address gaps and deliver value to customers

Work with Product Management and Operations as the customer advocate on technical feature requests. As part of the role you will help promote the product vision to make sure it is always aligned with our customer’s signal

Requirements:

5+ of experience as a Sales Engineer or relevant security position in SaaS and/or enterprise software

Technical knowledge of the underlying technologies used in SaaS applications

Familiarity with Smartsheet products such as Core App, Bridge, Resource Management, Premium Apps, Control Center, Connectors

Ability to explain technical concepts to non-technical audiences

Ability to develop complex technical solutions to demonstrate value to customers

Understanding of Service/User Management from an IT perspective

Experience working with APIs and standard authorization protocols (OAuth2, SAML/SSO, OpenID, etc.)

Experience with iPaaS/workflow automation platforms

Excellent problem-solving skills and a curious mindset to identify and resolve complex technical challenges

Proficiency with programming languages such as JavaScript or Python

Experience with GitHub and/or GitLab is a plus

Experience/understanding of AWS, Azure, or GCP is a plus

Familiarity with the MEDDIC Pre-Sales/Sales methodology is a plus

Smartsheet certified is a plus

IT User/System Management certification (ITIL Certification) or equivalent is a plus

Willing to travel periodically based on customer and business needs

Bachelors (BA/BS) degree preferred

Perks & Benefits:

Employer-paid Private Medical and Dental, additional cost for family members

Equity - Restricted Stock Units (RSUs) for eligible roles

Lucrative Employee Stock Purchase Program (15% discount)

Monthly contributions toward your pension

Monthly stipend to support your work and productivity

25 days paid for Holiday + Bank Holidays + Flexible Time Away Program

20 weeks fully paid Maternity Leave

12 weeks fully paid Paternity/Adoption Leave

Personal paid Volunteer Day to support our community

Opportunities for professional growth and development including access to LinkedIn Learning online courses

Company Funded Perks including a counseling membership, salary sacrifice options, and your own personal Smartsheet account.

Teleworking options from any registered location in the UK (role specific)

Get to Know Us:

At Smartsheet, we’ve created a place where everyone is welcome — people from all over the world, all backgrounds, all ages, all colors, and all beliefs working side by side. Here, everyone can make a difference and empower others to do the same. You’re encouraged to apply even if your experience doesn’t precisely match our job description—if your career path has been nontraditional, that will set you apart. At Smartsheet, we empower everyone, everywhere to change the way the world works—join us!

Equal Opportunity Employer:

Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, Australia, Japan, Costa Rica, and Germany. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

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