Change & Configuration Manager

ApplyLogic is a fast-paced Service-Disabled Veteran-Owned Small-Business, headquartered in Vienna, VA. Our people are our greatest asset, and our company culture is grounded on that belief. We offer challenging and interesting work in a friendly and supportive environment. Through prime and subcontracts, we deliver best-in-class expertise to solve complex technical problems.

We have an immediate (hybrid) Change & Configuration Manager position available in Arlington, VA. If you join our team in this role, you will support our government client with a variety of program activities including stakeholder management, configuration and change management processes, and coordination with the system engineers and admins.

Primary Roles and Responsibilities:

Conduct process analysis, workflow documentation, detailed data analysis, change management, and configuration management activities.

Lead planning, analysis, and execution of the development of a team solution for a Configuration Management Database (CMDB).

Drive utilization of the Configuration Management Database (CMDB) to identify, track, document, audit, and control the functional and physical characteristics of the system design.

Plan, schedule, and drive implementation of configuration and change management processes to support development of systems, products, and processes.

Perform periodic configuration status accounting through audits of systems baselines and associated configuration related content.

Catalog, track, and trace configuration items using attributes and schemas.

Develop, coordinate, and maintain policies and procedures in support of the Functional Control Board (FCB) and the Change Control Board (CCB) implementation and execution.

Oversee team that facilitates the FCB & CCB process and meeting.

Provide training to personnel on change and configuration management related work instructions and processes.

Responsible for coordinating with internal stakeholders and external vendors to gather requirements and execute cyber related tasks.

Lead process improvement and special project activities requiring engagement and collaboration with a variety of functional teams. Required Education, Knowledge, and Experience:

Bachelor's degree in computer science, business, or a related field.

5 – 7 years' experience with IT configuration management policies and procedures, instructions, and standards.

Advanced understanding of Information Technology Infrastructure Library (ITIL) framework and Agile Methodologies.

Experience with regular use of Atlassian suite of tools including JIRA and Confluence.

Experience communicating directly with stakeholders up to executive leadership to illicit requirements, request information and/or support, and follow on actions.

Advance knowledge of MS Suite of tools specifically MS Project & Excel (vlookups, index, match, pivot tables)

Energized when faced with complex technical challenges and diligently work to identify creative solutions.

Ability to perform high quality work, both independently and with a team, in a fast-moving environment.

Ability to plan and prioritize tasks to successfully meet/exceed customer expectations. Preferred Education, Experience, and Skills:

Master’s degree

ITIL certification

Agile certification Clearance:

Must be able to obtain a Public Trust clearance.

ApplyLogic offers competitive salaries with a robust Fortune-500 type benefits package. Some of the benefits you will receive when you join us are:

Employee Assistance Program

401K

Medical/Dental/Vision Insurance

Life/Short-Term Disability/Critical Illness/Accident Insurance

15+ PTO Days

11 Federal Holidays

Up to $5K towards continuing education and/or professional development with unlimited web-based training

Pet Benefit Programs