Front Office Specialist

Job Description

EyeCare Partners is the nation's leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit

A Doctor's Assistant is a valuable asset to an Optometrist as they assist in providing excellent patient care to the patients during their visit. They are able to handle a wide range of duties while using optical equipment to perform the initial testing needed to prepare a patient for an exam with an Optometrist.

Essential Duties and Responsibilities

Provide exceptional customer service during every patient encounter (in person or via phone)

Display a professional attitude, greet patients promptly with a smile, and thank them when they leave

Practice urgency at all times with patient's time, as well as doctor's time and schedule

Comply with all company policies and procedures including HIPAA

Operate manual lensometer, auto-lensometer, autorefractor/keratometer, retinal camera, visual field, GDX or OCT

Follow scripting for testing equipment (photos, visual fields, visual activity, etc.)

Clean all examination equipment including tonometer tip

Set phoropter to patient RX or re-set to plano (per doctor's request)

Demonstrates working knowledge of eye anatomy, diseases, symptoms and ocular medications

General office duties and cleaning to be assigned by manager

Other Skills and Abilities

Reliable transportation that would allow employee to go to multiple work locations with minimal notice

Ability to work weekends when applicable

Desire to gain industry knowledge and training

Demonstrates initiative in accomplishing practice goals

Consistently creating a positive work environment by being team-oriented and patient-focused

Commitment to work around 40 hours to meet the needs of the business

Ability to interact with all levels of employees in a courteous, professional manner at all times

Education and/or Experience

High school diploma or general education degree (GED); or one-year related experience and/or training; or equivalent combination of education and experience

Physical Demands

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel. The employee is frequently required to stand, walk, and sit. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

If you need assistance with this application, please contact

Please do not contact the office directly – only resumes submitted through this website will be considered.