Housekeeping (Housekeeper, Laundry, Inspector)

Job Description

Housekeeper:

Job Purpose: To maintain cleanliness of all spaces within the hotel.

Job Responsibilities:

Make beds in guest rooms.

Replenish supplies such as drinking glasses, writing supplies and bathroom supplies in guest rooms.

Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, and locker

rooms and other work areas

Clean rugs, carpets, upholstered furniture and draperies, using vacuum cleaner.

Dust furniture and equipment.

Polish metalwork, such as fixtures and fittings.

Wash walls, ceilings, woodwork, windows, door panels, and sills.

Empty wastebaskets, and empties and cleans ashtrays

Transport trash and waste to disposal area.

Replace light bulbs.

Other duties as assigned.

Job Skills:

Ability to carry out specific oral or written instructions, frequently following a simple routine.

Ability to perform repetitive actions consistently.House Person:

Job Purpose: To perform a combination of tasks which maintain hotel premises in a clean and orderly manner, thereby contributing to a pleasant, positive guest experience.

Job Responsibilities:

Cleans rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, and locker rooms and other work areas.

Abides by the regulations set forth by the material safety data sheets when using chemicals.

Moves/arranges furniture and dusts/polishes furniture, metalwork and equipment.

Sweeps, scrubs, waxes, and polishes floors, using brooms and mops and powered scrubbing and waxing machines. Cleans rugs, carpets, upholstered furniture, and draperies, using vacuum cleaner.

Collects soiled linens for laundering and receives and stores linen supplies in linen closet.

Cleans bathrooms and replenishes with supplies.

Refurnishes room with supplies, towels etc. as required. Supplies cleaning cart with appropriate supplies for shift.

Washes walls, ceiling, and woodwork; washes windows, door panels, and sills.

Empties wastebaskets and empties and cleans ashtrays. Transports trash and waste to disposal area.

Takes the initiative to greet guests in a friendly and warm manner.

Other duties as assigned.

Job Skills:

Use hands to lift, carry, or pull objects that may be heavy.

Understand simple instructions.

Learn simple procedures and techniques.

Perform routine work or the same task over and over again.Laundry Attendant:

Job Purpose: To tend laundering machines to clean articles such as wearing apparel, sheets, blankets, and other linens used by the hotel and guests.

Job Responsibilities:

Load articles into washer and adds specified amount of detergent, soap, or another cleaning agent.

Turn valve to fill washer with water.

Start machine that automatically washes and rinses articles.

Lift clean, wet articles from washer and places them successively into wringers and driers for measured time cycles.

Sort dried articles according to identification number or type.

Fold and place item in appropriate storage bin.

Iron all table linens.

Lubricate machines, using grease gun and oil can.

Ensure cleanliness of equipment.

Take the initiative to greet guests in a friendly and warm manner.

Other duties as assigned.

Job Skills:

Follow instructions.

Adjust to doing the same thing over and over.

Move or lift heavy objects.

Familiarity of the material safety data sheet when using chemicals and safety rules when working around machinery.

Housekeeping Inspector:

Job Purpose: To supervise Room Attendants and inspect hotel guestrooms, bathrooms, corridors, and lobbies.

Job Responsibilities:

Assign work to Room Attendants and train personnel in housekeeping duties; may perform cleaning duties.

Post room occupancy records.

Adjust guests' complaints regarding housekeeping service or equipment.

Write requisitions for room supplies and furniture renovation or replacements.

Examine carpets, drapes and furniture for stains, damage, or wear.

Check and count linens and supplies. Aid in budget control through supervision of employees' use of linen, supplies and equipment.

Record inspection results and notifies cleaning personnel of inadequacies.

Communicate with other hotel departments regarding problems which need their attention.

Ensure key control policies.

Take the initiative to greet guests in a friendly and warm manner.

Other duties as assigned.

Job Skills:

Familiarity with regulations of the material safety data sheets when using chemicals

Use hands to lift, carry, or pull objects that may be heavy.

Understand simple instructions.

Learn simple procedures and techniques.

Perform routine work or the same task over and over again.

Plan the work of others.