Housekeeper (Weekend Premium)- Holiday Inn Express Holland

Job Description

The Holiday Inn Express is a fast-paced, high-energy workplace, with endless opportunities for advancement. Come join the best team in the Hospitality Industry!

Full-time

Shift: 1st- Some weekend shifts required

Starting Wage: $17/hour - based on experience PLUS $2/hour increase for weekend hours worked (weekend hours are: Friday 3:00pm until Sunday 11:59pm)

As a Housekeeper you would be responsible for the cleaning and overall appearance of guest rooms, hallways, and public areas while following Suburban Inns’ Core Values and brand standards, as well as going above and beyond to ensure that guests are 100% satisfied.

Benefits Include:

Hotel and restaurant discounts

Earned Paid Time Off for ALL Team Members

Insurance (health, vision, dental, life) for full time Team Members

Flexible schedules (dependent on position)

Holiday Pay

8 hours of paid volunteer time per year (must be accredited)

Advancement opportunities

100% paid maternity/paternity or adoption leave for those who qualify for FMLA

Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)

Essential Functions:

Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued

Communicate regularly with the Executive or Assistant Executive Housekeeper

When rooms are cleaned

To ensure all early outs, late check outs, etc. are taken care of accordingly

Report any special room issues (i.e., damage, smoke, pets, etc.)

Report all missing or broken items and lost and found items

Inspect rooms for safety and report any maintenance issues to the Executive or Assistant Executive Housekeeper

Assist in keeping all storage rooms organized

Stock housekeeping carts with supplies and amenities needed throughout the shift

Clean rooms according to Suburban Inns and brand standards

Scrub floor, shower, bathtub, sink, and toilet in bathroom

Remove all used guest amenities, linens, and garbage

Restock amenities (i.e. coffee, soap, shampoo, etc.)

Make beds while checking for damaged or stained linen at the same time

Dust and clean room furniture, decorations, appliances, and structural surfaces (i.e. wall fixtures, windowsills, vents, etc.)

Vacuum entire bedroom and hallway outside the door to the room

Complete extra tasks assigned (hallways, storage, extra items)

Return roll-aways and cribs with fresh linen to the appropriate storage rooms

Transport all dirty laundry to the laundry room. Sort dirty laundry according to type, while looking for stained linen at the same time and keeping those separate

Ensure that all standards set by Suburban Inns and brand are being followed at all times, while also maintaining a minimum of 45 minutes per room.

Follow all Suburban Inns Processes

Exhibit regular and recurrent attendance records

Other duties as requested by managementPosition Requirements:

Minimum Knowledge: Requires ability to interpret/extract information and/or perform arithmetic functions. May require typing, basic computer knowledge, record keeping, or word processing. Good communication skills

Formal Education and Job-Related Experience: None

License, Training, and/or Certification Required: Hazcom Training, Bloodborne Pathogen Training (may be completed upon hire)

We are a dynamic organization in a rapidly changing industry. Accordingly, the responsibilities associated with this job will change from time to time in accordance with IHG’s business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.

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