Fitness Sales Associate

Job Description

Fitness Sales Associate / Membership Advisor

Orangetheory Fitness is a trendsetting franchise fitness organization with 1,300+ locations open in the US and Canada and over 600+ new fitness studios under development nationally and internationally.

At Orangetheory Fitness, we introduce people who are looking to better themselves to a tried and proven program that delivers results. For more information, please visit to learn how we use scientifically-proven concepts to push bodies to their best. This workout helps build strength, increase energy, surpass workout plateaus and tone and shape your body like nothing else.

The Sales Associate/Membership Advisor role assists in running all front of house fitness studio operations, with a strong focus on premium customer service as well as meeting sales expectations. Ideal candidate has strong customer service skills and sales experience. The Sales Associate is responsible for meeting and exceeding all key performance sales indicators for the fitness studio, including membership sales and renewals, retail and concession sales, maximizing workout traffic, and maintaining premium customer service levels.

JOB DUTIES INCLUDE:

Establishes and maintains an effective referral program

Maintains accurate records using established Orangetheory Fitness sales systems

Conducts telephone inquiries/follow up calls/customer care calls

Leads Orangetheory Fitness studio previews with prospects and/or fitness program holders

Greets members and guests promptly, enthusiastically and with a smile to create a friendly positive entrance into the Orangetheory Fitness studio

Accurately follow the daily studio cleaning checklist ( pre/during/post ) shift activities

Must be able to participate in 1-2 Orangetheory Fitness scheduled workouts per week

Maintains an organized and clean lobby/front desk area

Responsible for processing accurate cash and credit card transactions

Follow up and follow through activities with all prospective clients

Responds immediately to member requests, inquiries and concerns

Proper on-boarding all Orangetheory Fitness clients through the use of Client Intake Forms and FP Agreements

Works closely with Fitness Team to ensure that processes are fulfilled

Responsible for attending and participating in all relative Orangetheory Fitness training programs

JOB QUALIFICATIONS:

Excellent customer service skills

Previous sales experience, with strong sales skills (experience working in a sales quota bearing structure highly preferred)

Solid verbal and written communication skills required

Able to multi-task and excel in a busy environment

Functional computer skills required MS Office basic programs (word, excel), Internet, Basic computer program software use

Health & Fitness minded people strongly preferred

High school diploma required

Ability to work and function in an ORANGE TEAM environment (Orange is more than a just a color, its an attitude)

Flexible to work day, evening and/or weekend hours as needed

PLEASE SEND RESUME VIA EMAIL TO BE CONSIDERED.

FULL TIME and PART TIME AVAILABLE

Compensation = Hourly + Commission. Wages increase slightly for openers.

Required education:

High school or equivalent

Job Types: Full-time, Part-time

Job Types: Full-time, Part-time

Work Remotely

No