Sales Associate

Job Description

About the Role

We are looking for dynamic Sales Associates for our Austin location. We are looking for someone who thrives on teamwork, customer service, and the joy of spreading Little Words Project's message. Sales Associates will share the LWP brand story, provide personalized recommendations and answer questions, guiding each customer through their shopping experience in-store.

Core Responsibilities:

Help facilitate in-store beading appointments, parties, and other special events

Introduce new products to customers and recommend items based on their needs

Answer questions related to merchandise and store policies

Process transactions accurately on the POS system

Keep the sales floor tidy and well-stocked with merchandise

Assist in maintaining the back stock and setting up merchandise on the sales floor

Operational tasks; inventory intake, visual merchandising, clienteling, and KPIs

Assist customers at the bead-your-own bracelet table by tying their bracelets

Fulfill in-store custom orders by beading bracelets and contacting customers when complete

Other duties as directed by the Store Manager or Assistant Store Manager

Qualifications:

Customer Service Experience

Retail Experience is preferred

Interpersonal and communication skills

Desire to be creative in terms of the beading table and capturing content

Problem-solving attitude

Must be able to work weekends and holidays

Passion for learning and sharing LWP's core values, including positivity and kindness