File Coordinator

Job Description

Salary: $18-$19 / Hourly

Are you a fast learner that loves to follow processes and procedures? Do you work with precision and detail orientation? Do you enjoy working in a work environment with clearly defined roles and responsibilities? Are you extremely good with follow through on tasks that require a great memory? If so, the Job File Coordinator position as SERVPRO of Wilson County is the new career for you!Primary Roles and ResponsibilitiesJob File Coordination

Monitor job file status

Monitor job file audit status

Maintain job file WIPs

Monitor and ensure client requirements are followed

Job File Documentation

Review and validate initial field documentation

Create preliminary estimate

Perform daily job file coordination

Perform job file backup

Job File Communication and Reporting

Maintain internal and external communications

Prepare job file reports

Job File Communication and Reporting

Complete and review job file documentation for final upload and the audit process

Complete job file audit process

Perform job close-out

Necessary Experience and Skill Set

A minimum of two years of office experience

Working knowledge of current business software technologies

Superb customer service, verbal and written communication, and administrative skills

Experience in the commercial cleaning and restoration or insurance industry is desired

Experience in writing estimates and the job file process using Xactimate software

SERVPRO® of Wilson County, East Nashville/Madison/Goodlettsville, and South Nashville is an EOE M/F/D/V employer.