Key Account Manager

LegalMatch offers a dynamic, yet casual and fun work atmosphere with training and ongoing support. We recognize that our employees are the key to our future, so LegalMatch offers a unique environment where your ideas are always appreciated and your contributions make an important difference.

This position will be in-office at our Reno, NV location.

What you will do:

Review client performance and business needs to provide a proactive support in their success.

Assist in client requests and any issues that arise.

Serve as the point of contact for assigned clients.

Build and maintain strong, long-lasting client relationships.

Ensure the timely and successful delivery of our solutions according to needs and objectives.

Requirements

What you bring:

Customer support experience or experience as a Client Service Rep.

Strong phone handling skills and active listening.

Excellent communication and presentation skills.

Ability to multi-task, prioritize, and manage time effectively.

Benefits

Perks:

Beautiful high-rise view overlooking the mountains, Aces ballpark, and downtown Reno.

Easily accessible for public transportation.

On-site coffee shop and restaurant.

Free on-site Gym.

Open concept office with sit-to-stand desks.

Casual dress code. We encourage creativity and we are tattoo/piercing and non-traditional hair color friendly.

$1,500 Retention Bonus!

Permanent