Sommelier/Wine Steward

Job Description

Immediately hiring Sommelier/Wine Stewards

Benefits:

BCBS health insurance & other options including dental

Employee Assistance Program (EAP)

Restaurant discounts

Opportunities for career growth

Miru, Japanese for view, is located on the 11th floor of the St. Regis Chicago. The restaurant will showcase Chef Hisanobu Osaka’s unique take on Japanese cuisine and boasts two terraces and a dining room that overlooks the Chicago River and Navy Pier. Miru will be open for breakfast, lunch and dinner. The menu will include sushi, sashimi and raw selections from the sushi bar, complimented by a selection of Izakaya-style dishes like hand-made dumplings, skewers, fried rice, hot pots, as well as a robust wagyu and seafood section.

Caring. Creative. Careers.

Join the Lettuce Entertain You team! Our 100+ restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth. If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team.

EOE. We participate in E-Verify / Participamos en E-Verify

Wine Stewards/Sommeliers are responsible for the selling and serving of bottled wine. A Sommelier will possess a current Sommelier certification.

Essential Functions

Order and sell wine for the restaurant

Available to work a variety of hours, days and shifts, including weekends

Safely and effectively use and operate all necessary tools and equipment

Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction

Ability to multi-task calmly and effectively in a busy, stressful environment

Work in a confined, crowded space of variable noise and temperature levels

Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds

Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

Ensure the overall guest experience exceeds expectations and anticipates guests’ needs

Greet guests with a warm, sincere smile

Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy

Develop the wine menu for the restaurant

Coordinate all ordering of wine for the restaurant

Maintain professional relationships with purveyors, and must not accept gifts or cash in return for wine or liquor orders

Account for and maintain the security of all wine inventories

Provide wine education and training for new and existing employees, and update training materials

Conduct wine tastings

Assist Maître d’ and/or host with greeting and seating guests if needed

Organize, maintain and restock wines in proper cabinets, coolers or storage areas

Attend wine seminars on a regular basis

Act as a lead for the Wine Runner position

Follow proper wine service procedures

Assist serving staff with selling, opening and serving wine

Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures

Understand and respond knowledgeably to questions about the restaurant and menu

Use sales techniques to present and encourage current promotions to guests

Understand and follow the food allergy procedure and special orders/restrictions

Proficiency in the use and operation of all necessary tools and equipment, including the POS system

Comply with all safety and sanitation guidelines and procedures

Successfully complete alcohol awareness training

Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook

Get along well with others and be a team player

Other duties will be assigned as needed