Job Description
ROLE DESCRIPTION:
As a Team Member at our agency, you are vital to our daily business operations and customers success. Like a true good neighbor, we want to be there for our customer's best and worst of times all while maintaining an incredible work life balance with a 4.5 day work week with HALF DAYS EVERY FRIDAY.
BENEFITS:
Paid time off (holidays and personal/sick days)
Salary plus commission/bonus
Health benefits
Growth potential/opportunities for advancement within my agency and BEYOND!
401K eligibility after 1 Year of employment
RESPONSIBILITIES:
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Promote successful and long-lasting customer relations.QUALIFICATIONS:
Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Experience managing client relationships is preferred
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal, and listening
Dedicated to customer service
Able to anticipate customer needs
Able to effectively relate to a customer