Our client requires the services of an Operations Engineer (Advanced) - Midrand/Menlyn/Rosslyn/Home Office rotation.
Amazing brand with cutting-edge technology
Excellent teams in Global team collaboration
High work-life balance with Flexible hours
Agile working environment
POSITION: Contract until December 2026
EXPERIENCE: 4-6 Years related working experience.
COMMENCEMENT: As soon as possible
QUALIFICATIONS/EXPERIENCE
3+ years working experience in IT
IT Service Desk experience highly beneficial
ESSENTIAL SKILLS:
Diploma / Degree in IT or relevant experience Information Technology Qualification
Alternatively, sufficient IT working experience incl. IT Service Desk, hardware configuration and technical support.
Fluent German-speaking, including Business reading and writing.
Fluent English-speaking, including Business reading and writing.
Proficiency in Microsoft Operating Systems local and remote administration and Microsoft Office applications.
Strong problem-solving skills with the ability to analyze and troubleshoot potential solutions.
Data analytics and trend analysis
Presentation skills
Any additional responsibilities assigned in the Agile Working Model (AWM) Charter
ADVANTAGEOUS TECHNICAL SKILLS
Technical back-end Application configuration knowledge beneficial to understand functionality of servers, databases, device patching, license management.
Knowledge of GROUP processes and tools beneficial.
ROLE:
Application support for Application owners, including governance adherence.
Ensuring that applications are compliant, secure, and operational, using tools such as CMDB, Active Directory, VMWare.
Provide VM0 Application support to all GROUP markets, globally.
Ticket and change request creation to service groups responsible to action the request or requirement.
Manage requests raised by users either telephonically or via email.
Support Applications that cover a vast landscape - from hardware, to software, to business or department-specific applications incl. Critical Applications with a high Business impact.
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