Technician

Qualifications:

Graduate of any automotive course

With NC1 and NC2 certification

With at least 3 years of experience in the same field

Knowledgeable in car parts and flexible

Must know how to drive an automatic and manual transmission, with a valid professional drivers license

Main Responsibility:

Diagnose, performs service, and repair to customer's units in accordance with the manufacturer's standards and customer satisfaction.

Job Description:

Diagnoses vehicle problems based on customer complaints.

Performs work/service on customer units as indicated in the repair order.

Fix customer vehicles right the first time. (F1) Non-F1 rate is at a maximum of 3%.

Ensures cleanliness of the vehicle during and after the repairs/services.

Advices Service Advisors of needed additional repairs on the unit as well as recommended repairs.

Participates in training and meetings, both internal and external as required by the management.

Achieves monthly target sales as determined by the Service Manager.

100% utilization of required service forms mandated by the company as well as the manufacturers.

Compliance with all service programs with no incidents of violations as audited by the Dealer Development Management Office.

Keeps self-abreast with new technical bulletins and new product updates.

Observe proper procedures in conducting repairs as per the manufacturer's standard.

Promotes 5S and maintains cleanliness in the work area at all times.