Workshop Manager

Minimum Requirements:

Grade 12

3-5 years previous Workshop Management experience

Able to apply business principles and processes applicable to own work area/environment under general supervision

Superior verbal and written communication skills

Ability to articulate - to relay information back and forth

Able to motivate the team to achieve the best results

Responsibilities:

Maximising service, sales and profitability by obtaining maximum productivity, efficiency and customer satisfaction.

Staff Management

Workshop Operations, Capacity Planning and Work in Progress (WIP)

Customer Service Levels

Workshop Administration

Reports

Asset Management

Recoveries and Warranty Claims

Financials/Budget

Quality Standards

Apprentice Program management