Service Engineer

About our client

ME (Marine Exhaust) Production provide a varied range of products, services and solutions to clients from a wide range of sectors including the maritime sector, the food industry, the cement industry as well as the offshore and energy sectors.

Job Summary

This role would require you to:

Executive all APAC service & orders for MEP, Non-MEP and OPSIS Non-MEP arranged by Service Manager APAC.

Perform service report as per MEP Service template

Maintain customer relations and make new relations while onboard for service.

Job Responsibilities

Participate in service de-briefings with Service Manager APAC.

Pro-active approach towards additional sales opportunities for service and spare parts.

Monthly team meetings with Service Manager APAC and Service HQ in Denmark.

Full responsibility to conduct the service as per agreed scope.

Willing to travel across China coastline for service (Expect 70-100 travel days per year)

Customer contact through email, phone etc. to make final arrangement for service.

Technical support to customers in all relations to the scrubber system.

Contribute with new inputs to service concepts towards the APAC market.

Job Requirements

Possess a good 3 - 10 years of experience in the similar industry.

Literacy in English, both spoken and written skills.

Make analytical service reports.

Suggest and advice additional values to customers.

Work by the Service KPI (33% Service, 33% Reporting, 33% Representation).

Consultant in charge:

Amelia Wong I