Job Description
Hermann Services Inc., headquartered in Monmouth Junction, NJ offers trucking transportation, brokerage, warehouse, and packaging services throughout the United States, specializing in the Northeast and Gulf Coast/Texas Regions. Our offices and facilities are located in New Jersey, Texas, Delaware, and Maryland. Launched in 1927 when Fred J. Hermann purchased his first truck, the Hermann name has since stood for integrity, value, service, and logistics expertise.
Hermann Transportation is looking for a full time Customer Service/Billing Representative to join our company located in Monmouth Junction, NJ. Hermann offers a competitive salary (based on years of experience), medical, dental, and vision coverage, and 401k matching program.
Pay Rate: $21+/hour
Position Description: The Customer Service/Billing Representative will be responsible for creating invoices, issuing them to customers by various electronic means, and updating customer files.
Responsibilities:
Issue invoices to customers (paper, email, web portal and/ or EDI)
Work with operations staff to obtain all required delivery documentation
Confirm entered data from customer requirements documentation
Organize and categorize billing documents
Respond to customer and employee inquiries in a timely manner
Update the customer master file with contact information
Work with Accounts Receivable Specialist to research any short paid invoices
Positively promotes Hermann Services to existing and potential employees and customers
Perform other A/R and administrative duties as assigned by Supervisor
Requirements:
Must be detail oriented
Excellent data entry skills including alpha-numeric and 10-key
A minimum of 2 years experience
Previous background knowledge of trucking industry a plus
Knowledge of Seafreight/Drayage invoicing a plus
Intermediate knowledge of MS Excel and other MS Office Products
TMW, Mcleod and Great Plains experience preferred but not required
Strong organizational skills
Excellent customer service skills
Benefits:
Medical, Dental, & Vision Insurance after 30 days of full-time employment
401k with company match
Company paid Life Insurance
Paid Time Off
Disability, Accident, and Critical Illness Insurance
Hermann Services is proud to be an Equal Opportunity Employer.