Global Logistics Coordinator

Job Description

GENERAL DESCRIPTION

Cirba Solutions is the most trusted and complete battery solution partner in the world. For 30 years, we have led the BATTERY RECYCLING industry through our services, processing, and material upgrading. Contributing to the CIRCULAR ECONOMY model is our core focus.

A Global Logistics Coordinator is responsible for processing orders and overseeing the cycle of order fulfillment. This includes customer service, on-time delivery of service, quality, and cost. This person must manage internal processes, and external vendors effectively to ensure a safe and productive operation. This role must work closely with sales and operations to understand customer requirements. Although an operations role, this professional is expected to interface directly with customers and outside suppliers when necessary.

DUTIES AND RESPONSIBILITIES

Ensures Health & Safety is the number one goal by following policies, processes, and always acting in a safe manner

Prioritize work queues as needed to ensure consistent and timely delivery of products and services

Negotiate freight rates and provide correct DOT regulated documents, purchase orders and packaging instructions to customers and brokers when scheduling

Order fulfillment including, but not limited to order quoting, creation, scheduling, and tracking

Plan and track the shipment of materials according to customer requirements

Monitor multiple email accounts, parsing out leads where applicable

Ensure timely communication with all internal and external customers to provide quality service

Provide quotes to industry-lane customers utilizing tiered pricing structure; forward higher-level customers to associated sales rep

Work with Global Logistics Manager to identify and solve logistics issues using problem solving tools and

techniques. Responsibilities would include clearly identifying root cause of problems occurring in logistics,

vendor management, or logistics quality of the business

Submit IR and DRNs to customers, escalating to sales account manager when necessary

Work with EH&S to close incidents related to inbound and outbound orders (including timely communication to Sales Support, Sales, and Management), which may impact service and quality levels

All other duties as assignedQUALIFICATIONS

Ability to work independently and multitask in a fast-paced environment

Possess a strong work ethic and team player mentality

Well Developed interpersonal skills and professionalism

Proficient in MS Office (with emphasis on MS Word, Excel, and PowerPoint)

Strong communication and listening skills

Strong problem-solving skills

Ability to collaborate effectively with all levels of staff and management

EDUCATION AND TRAINING REQUIREMENTS

The ideal candidate will have a bachelor’s degree in a Business, Supply Chain or equivalent experience in a logistics/transportation role

Candidate must have 3 - 5 years’ experience in a transportation or supply chain role in an Industrial, Skilled Trade, or Manufacturing industry or equivalent combination of education and experience