Job Description
**Open Interview Hiring Event**
When: Thursday, January 19,2024
Time: 10AM - 5PM
Location: 5750 Palmer Park Blvd, Colorado Springs, CO 80915
**Come in and see us for an Interview!**
Sales Advocate
Cricket Wireless
The #1 Authorized Wireless Retailer in the United States
Fastest Growing and Award-Winning
We are looking for a Sales Advocate to provide excellent customer service and meet sales quotas for our business. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.
Responsibilities
Greet and direct customers
Provide accurate information (e.g. product features, pricing and after-sales services)
Answer customers’ questions about specific products/services
Conduct price and feature comparisons to facilitate purchasing
Cross-sell products
Ensure racks are fully stocked
Manage returns of merchandise
Coordinate with the team to provide excellent customer service (especially during peak times)
Inform customers about discounts and special offers
Provide customer feedback to the Store Manager
Stay up-to-date with new products/services
Skills
Proven work experience as a Retail Sales Representative, Sales Associate or similar role
Understanding of the retail sales process
Familiarity with consumer behavior principles
Knowledge of inventory stocking procedures
Basic math skills
Track record of achieving sales quotas
Excellent communication skills, capable of building trusting relationships
Ability to perform in fast-paced environments
Flexibility to work various shifts
High school degree
Bilingual is HIGHLY preferred
Job Types: Full-time, Part-time
Salary: $15.00 - $17.00 per hour
Benefits:
Flexible schedule
Shift:
8 hour shift
Weekly day range:
Monday to Friday
Weekends as needed
Education:
High school or equivalent (Preferred)
Experience:
Wireless: 1 year (Preferred)
Customer service: 1 year (Preferred)
Retail sales: 1 year (Preferred)
Language:
Spanish (Preferred)
Work Location: In person