Project logistics Coordinator

The Project Logistics Coordinator directly supports customer supply chains by helping to move their freight efficiently and effectively. They interact directly with customers to build and strengthen relationships, coordinate cargo bookings, and conduct analysis to help customers maximize C.H. Robinson’s technology offerings. The Project Logistics Coordinator thrives in a fast-paced environment while working to provide best-in-class customer service and problem resolution. The Project Logistics Coordinator position is an excellent opportunity to start a career at C.H. Robinson, with opportunities to grow into Project Management and leadership roles.

DUTIES AND RESPONSIBILITIES

The duties and responsibilities of this position consist of, but are not limited to, the following:

Overall coordination in conjunction with Project Manager or Regional Project Manager

Assist with rate negotiations and carrier selection

Set up template for billing and project reports

Review customer invoicing prior to issuance

Monitoring credit status and balances

Monitor compliance with insurance requirements, reporting and claim settlement

Interface with client when critical issues arise and assess possible solutions

Familiarization with company rules, regulations and procedures

Advise management of charter requests and legal issues immediately

Compliance with corporate policy for communication, confidentiality and signing authority (financial and legal commitments)

General Operations:

Responsible for all project files relating to truck/rail, sea, and air, barge inbound and outbound

Review and handle letter of credit files, inclusive of all appropriate documentation and bank discussions. Will discuss letter of credit files with senior management if required

Ensure that whenever the Company is in a position of potential doubt or liability on a sea freight/surface or air file, that legal counsel is contacted, and clear and precise written direction is obtained in order to proceed and deal with the situation

Ensure that clients are kept well informed on their files

Provide management with any information that will assist in future business development, maintaining clients or increasing profitability

Assist and prepare agency agreements/contract of services in co-operation with and under management supervision

Negotiate and coordinate project cargo with the requirement that any booking notes or final agreements with carriers for sea carriage are co-signed by another senior manager

On site supervision of loading or discharge of equipment at the port, at rail siding, at barge terminals, at vendor manufacturing plant under the supervision of a Project Manager or Regional Project Manager

Other duties or responsibilities as assigned according to the team and/or country specific requirements

QUALIFICATIONS

Preferred:

Bachelor’s degree from an accredited college or university

2-4 years of international freight forwarding operations, breakbulk and project cargo experience

Ability to travel up to 10%

Ability to work in a fast-paced and deadline-driven office environment

Excellent verbal & written communication skills and phone etiquette

Ability to multi-task, prioritize, and manage time effectively

Exceptional customer service skills and follow up

Proficient in Microsoft Office Suite of programs

Knowledge or coursework in Supply Chain, Logistics and or International Business

Values a diverse and inclusive work environment

Your Health, Wealth, and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

Group Mediclaim Policy (GMC)

Group Personal Accident (GPA) policy

Covid-19 related coverage and reimbursement

Employee State Insurance Corporation (ESIC)

Group Term Life (GTL) Insurance Plan for employees

Employee Stock Purchase Plan (ESPP)

Investment Declaration & Flexi Benefit Plan

Variable Pay based on position

Flexible work arrangements

Paid Privilege, Casual and Sick Leaves

Paid Maternity & Paternity Leaves

Paid Compassionate Leaves

Paid Public Holidays

Paid time off to vote

Reward & Recognition Program

Wedding Allowance

Special Mobility Assistance

Employee Wellness Initiatives

Plus a broad range of career development, networking, and team-building opportunities

Equal Opportunity Statement

C.H. Robinson recognizes the value of equal employment opportunity and is committed to promoting fairness, equity and diversity in the workplace. As an equal opportunity employer, we may invite you to complete the voluntary self-identification. Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment, Any information provided will be kept confidential, and separate from your employment application. This information may be used for diversity reporting purposes in accordance with applicable local law.

R39242