Administrative Assistant
Description:
Job Description
Job Description:
As an Administrative Assistant, you will play a crucial role in supporting the day-to-day operations of the office or department. Your responsibilities will include administrative and clerical tasks, coordination of office activities, and providing support to management and staff. Strong organizational skills, attention to detail, and effective communication are essential for success in this role.
Responsibilities:
Perform general administrative tasks such as answering phone calls, responding to emails, and managing correspondence.
Schedule and coordinate appointments and meetings for Sales and Support teams.
Maintain and update our CRM, ensuring accuracy and completeness of information.
Answer basic product related questions
Create and update Technical Support tickets
Creating RMA cases and providing evaluations to customers
Process purchase orders for shipping and invoicing
Process payments and billing for customers
Interact with dealers and customers to provide support as needed
Qualifications:
Proven experience as an Administrative Assistant or in a similar role
Proficient in using office software such as Microsoft Office Suite (Word, Excel, PowerPoint)
Excellent organizational and time management skills
Strong attention to detail
Exceptional communication skills, both written and verbal
Ability to multitask and prioritize tasks effectively
Able to receive, respond and apply feedback in a professional manner
Possess a poised and professional manner; able to remain calm in stressful situationsCompany Description
SOTA Imaging has a 30-year history of providing leading medical and dental solutions that improve the health of society based on state of art technology. When you join SOTA Imaging, you join a team that will help you grow professionally and reward you not only financially, but also with strong incentives and a good-vibe culture. No suit and tie or corporate stuffiness. We are a goal-oriented company that likes to keep it real.