Customer Service Specialist Lead

Job Description

AC Plus is a Fun, Family Business & has been the High Desert's premier Heating & Air specialist for 22 years. We have a fantastic work environment with happy team members who love to come to work every day.

We have Won Multiple Awards & are the "Household name" in the High Desert.

With AC Plus you will be treated like a person and home BEFORE Dinner.

What we're looking for;

Customer Service Representative & Dispatch Lead.

Responsibilities:

Dispatch Service Calls & Follow Up With Customers.

Handle customer inquiries.

Process Warranties.

Provide information about the products and services.

Document and update customer records based on interactions.

Develop and maintain a knowledge base of the evolving products and services.

Manage Dispatch department.

Qualifications:

Previous experience in customer service, sales, or other related fields

Ability to build rapport with clients.

Ability to prioritize and multitask.

Positive and professional demeanor.

Excellent written and verbal communication skills.

Our Call Center is very fast paced and will require you to think on your feet and multi task. We're looking for sharp, quick thinkers who thrive in high paced work environments.

There is exponential room for growth with our company as we need Office Managers, Office Assistants and Managers for multiple roles.

Compensation:

$18-23 Per Hour.

Medical, Dental, 401K Available as well as Paid Vacation & Sick Leave.

Overtime, Bonus Pay, Extra Weekend Pay Available.

We are ready to hire right away.

Do Not Apply If;

Cannot Multi Task.

No Organizational Skills.

Bad Attitude.

At AC Plus you will be loved & treated like family with quality compensation with Raises & Bonuses as merited.

If you're the right person, this is your sign to Apply!

Look forward to speaking with you!

Job Type: Full-time

Pay: $18.00 - $23.00 per hour

Schedule: Tuesday - Saturday.Company Description

Come work for the BEST in the Desert. With Locations in Victorville, Redlands & Rancho Cucamonga. Come be apart of our Family!