Job Description
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We are one of America’s fastest growing private companies, with over 19 years of experience designing and building computing products right here in the USA. We engineer custom server and rack-level compute solutions that are ‘precision-fit’ to the unique needs of individual large and hyper scale data center customers.
WHAT WE ARE SEEKING:
Title: Data Center Technician
Pay: $27-30 hourly
Schedule: Mon-Fri
*Willing to bring on entry level candidates if the have the certifications listed at the bottom*
.RESPONSIBILITIES
Respond to service tickets for servers in customer datacenters in a timely manner
Keep parts lockers up to date and properly stocked at all times
Troubleshoot and triage server failures to determine the most efficient path to getting a server back online for the customer.
Track server fleet health and validate that we are always exceeding customer requirements for total servers online
Provide consistent, detailed feedback to the ZT engineering team on failures, serviceability of servers, and integration with the datacenter
Apply firmware and BIOS updates as needed using our engineering-approved tools
Comply with all datacenter safety, security, and operational protocols at all times
PREFERRED SKILLS:
Ability to identify hardware failures and work within the limits of a defined process to get hardware running or replace entire servers
Ability to regularly lift and move server systems that weigh up to 70lbs
Fanatic attention to detail. Accuracy in inventory, trouble tickets, asset tag updates, wiring plans, etc. is essential to the customer and is critical to this role
Linux terminal basic experience
Windows CMD basic experience.
PREFERRED EDUCATION:
CompTIA A+ Certification
CompTIA Server+ Certification