Technical Support Engineer

Desktop Support Engineer

In the desktop support engineer role, you will work with a variety of users and display a friendly attitude in providing support. A key element in this role is having in-depth knowledge of computer systems . Success in this role is demonstrated by providing clear technical support and swiftly resolving desktop issues.

Job Responsibilities and Duties

Responds to client inquiries

Provides technical support to users

Troubleshoots hardware and software issues

Provides instructions or directly sets up desktop hardware

Assists with installation of computer software and operating system updates

Desktop Support Engineer Job Requirements

Bachelors degree in Computer Science or similar

Prior experience in desktop support or related field minimum 6 months

In-depth knowledge of desktop hardware and software systems

Proficient in computer operating systems such as Mac, Linux, and Windows

Exceptional time-management and multitasking abilities

Strong problem-solving and interpersonal skills