Customer Relations Representative - State Farm Agent Team Member

Job Description

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm agent may be the career for you! The Luke Dix State Farm Agency is seeking a motivated individual who is dedicated to curating exceptional customer experiences on a daily basis. Join our team and be a part of a company that values customer satisfaction and believes in fostering a positive and collaborative work culture.

Responsibilities

Establish customer relationships and follow up with customers, as needed.

Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

Maintain a strong work ethic with a commitment to success each and every day.As an Agent Team Member, you will receive...

Salary plus incentives

401k

Paid time off (vacation and personal/sick days)

Growth potential/Opportunity for advancement within my agencyRequirements

Excellent communication skills - written, verbal and listening

Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams

Organizational skills

Self-motivated

Proactive in problem solving

Ability to work in a team environment

Property and Casualty license (must be able to obtain)

Life and Health license (must be able to obtain)

Bilingual in Spanish (preferred)If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm. State Farm agents market only State Farm insurance and financial service products.