Golf Performance Center Ambassador

Job Description

Do you have a passion for making everyone's day better?

Have you ever been told you smile a lot?

Does being the first and last impression excite you?

If you answered yes to all the questions above, then you should know the Congressional Country Club is seeking a Golf Performance Center Ambassador. The Ambassador will primarily assist Members/Guests in all Golf Performance Center-related areas and provide a world-class experience for Members and guests of the Club.

The Congressional Country Club is looking for Team Members who believe the impossible is possible, are driven to make a positive impact on the Club continuously, and believe that we accomplish high-level service to the Members and their guests as a team.

What will be expected of you:

Assist with the daily operation of the Golf Performance Center and Practice Facility

Greets the Membership upon entering the Golf Performance Center and Practice Facilities

Maintains a professional and courteous manner at all times.

Prepare outside practice facilities including, but not limited to driving range, pitching greens, short game areas, and Golf Performance Center

Set up and close the practice facilities as needed.

Provide excellent customer service, professional advice, and assistance to all members and guests.

Assists with Performance Center inventory, merchandising, and restocking of basic items.

Maintain a clean and orderly workspace.

Ability to assist with the operation of Trackman, About Golf, and various technologies with training.

Records all sales transactions and member/guest usage of the facility.

Operates point of sale (POS) system and Excel files.

Assists with Performance Center events and online reservations

Assist members with questions, and follow up on inquiries to enhance Member experience!

How we determine your qualifications:

Minimum High School diploma or GED equivalent; some colleges preferred.

Previous customer service retailing experience

Able to operate a point-of-sale (POS) system.

Understanding golf technology, launch monitors, simulators, and fitting equipment is a plus.

Outstanding customer service skills

Enthusiastically promote the game of golf

Knowledge of and ability to perform the required roles in emergencies.

Benefits:

This is a full-time, year-round position.

25-32 hours in the operation, 8-10+ hours teaching

Complimentary meals

Complimentary parking

Health, Dental & Vision Insurance (Available for Full and Part-Time Team Members)

Employee Discount

CCC is an EOE

Job Posted by ApplicantPro