Job Description
The Cashier is a part of each store's front of the house team and is focused on all operations as it applies to guest relations, food, cleanliness, and organization. The position may also work as Coffee Bar, Bartender, Greeter, Expo, and/ or Dining Room Attendant. This partner normally reports directly to the Operations Manager.
The Cashier ensures that the front of the house operations meet expectations during their shift. This partner is responsible for following the steps of service set forth by the company in order to take care of every guest. This partner must maintain positive guest relations by ensuring they are prepared to meet every guest need. The partner is responsible for checking all food that is presented to the guest for accuracy and freshness. Responsibilities include but are not limited to: guest relations, cash control, inventory control, and working well with other members of the team.
Job functions include:
Maintain cleanliness and organization of work areas
Accurately take a guests order and enter it into the POS system
Be guest focused at all times
Check all product for our quality standards
Complete side work as required
Pre bus tables when time allows
Maintain guest relations
Complete daily checklists
Ensure all food pushed from the kithcen meets expectations
Shrink / security control
Follow all recipes as set forth by the company
Follow systems for quality control
Requirements include:
Ablility to lift and carry up to 50 lbs
Ability to be on your feet for 8-14 hours
Computer skills
Great people skills
Organizational skills
Effective time management skills
Written and oral communication skills
Sense of urgency
Ability to deal with upset guests
Quick thinker
Perform well under stress
Motivate fellow partners
Ability and willingness to smile and make eye contact with all guests
Alcohol Server Certified