Comms & Admin Coord

Requisition Number

65557BR

Business Title

Communications and Administrative Coordinator

School/Unit

Harvard Kennedy School

Job Summary

The Communications and Administrative Coordinator reports to the Associate Director of Enrollment Marketing and works closely with the Assistant Dean for Enrollment Services in Degree Programs and Student Affairs (DPSA) to implement communications strategies to support and advance Enrollment Service’s priorities and programmatic activities. The Coordinator will contributes to a range of projects related to branding, storytelling, website content and design, publicity and marketing, and other collateral. Additionally, the Coordinator will serve as the office coordinator for the Enrollment Services team as well as backup to front desk student workers of Enrollment Services suite. The Coordinator should be service-oriented and is expected to incorporate the principles of Inclusive Excellence and Diversity, Inclusion, and Belonging best practices to ensure a service approach that reflects cultural competency for the front office.

Position Description

Provide communications and marketing assistance in support of the School’s objective to be a leader in recruiting and enrolling a diverse and talented graduate student body committed to public service (80%)

Produce student-focused editorial content, working in close collaboration with other DPSA communicators, for the HKS website, digital and social media channels, and print collateral

Assist with the maintenance of website content, including but not limited to webpages related to master’s degree programs, admissions criteria, recruitment activities, financial aid, and student life

Draft, edit, and format templates geared toward prospective students, applicants, and admitted master’s degree students, including the creation of templated responses used to address frequently asked questions

Assist in the creation of content for the HKS Admissions & Financial Aid blog. Identify timely topics, recruit student bloggers, write and edit content, and format posts

Support Admissions & Financial Aid events and recruitment efforts through marketing and promotion

Provide writing and editing support for Enrollment Services intranet pages as needed

Adhere to HKS brand and editorial style guidelines, as well as best practices for digital accessibility

Provide administrative support to Enrollment Services (Admissions and Financial Aid, Registrar, Enrollment Systems and Data, Enrollment Marketing) (20%)

Provides front line coverage of the Enrollment Services front desk, greeting visitors and properly directing inquiries to staff within the suite when student workers are unavailable

Provides general administrative support, including creating and maintaining effective and efficient

filing systems, purchasing and maintaining inventory of office supplies for Enrollment Services

Provides general financial support, including ensuring contracts are maintained up-to-date, submitting vendor payments, and reconciling financial transactions

Evaluates the administrative operational procedures within the office to ensure greater efficiency and provides recommendations to office leadership for efficiency enhancements

Provides back-up customer service support as needed across Enrollment Services functions

Performs other related duties as assigned

Basic Qualifications

At least 1 year of professional work experience in communications/marketing required.

Additional Qualifications and Skills

Excellent writing and editing skills.

Strong organizational skills and attention to detail.

Experience making web updates.

Experience using Slate (or another CRM) preferred.

Graphic design experience a plus

Ability to function effectively in a diverse team and service-oriented environment

Demonstrated proficiency with Microsoft Office programs is essential

Ability to work under pressure, understand and explain complex policies and procedures, and accommodate change

High degree of flexibility and adaptability

Ability to uphold FERPA and other data privacy regulations and standards

Ability to multi-task with precision

Ability to adjust to new evolving technology

Able to accept direction from multiple sources and prioritize effectively

Capable of working independently and as part of a team

Bachelor's degree in a related field is a plus, but not required

Additional Information

Learn more about our work culture and see yourself at Harvard Kennedy School.

We regret that the Harvard Kennedy School does not provide visa sponsorship.

Harvard University requires pre-employment reference and background checks.

Harvard University is committed to supporting a healthy, sustainable learning and working environment.

This is a hybrid position based on our campus in Cambridge, MA. As a campus-based institution, we place a high value on the in-person experience, cross-team collaboration, and strong community building in order to create a vibrant campus for our students, faculty, staff, and research fellows. The position is required to work in-person on campus a minimum of three days per week during the academic year. Specific days and schedule will be determined between you and your manager.

The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.

Salary Range: $54,340 - $85,675

Note: Starting salaries typically fall in the lower half of the salary range; however, they are ultimately determined by the scope of the position, the candidate's relevant experience, and internal equity.

Work Format Details

This is a hybrid position that is based in Massachusetts. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.

Benefits

We invite you to visit Harvard's Total Rewards website ( to learn more about our outstanding benefits package, which may include:

Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.

Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.

Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.

Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.

Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.

Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.

Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.

Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.

Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

Job Function

General Administration

Job Code

403134 Coordinator I

Work Format

Hybrid (partially on-site, partially remote)

Sub-Unit

Salary Grade

054

Department

Degree Programs

Union

55 - Hvd Union Cler & Tech Workers

Time Status

Full-time

Pre-Employment Screening

Identity

Commitment to Equity, Diversity, Inclusion, and Belonging

Harvard Kennedy School’s Mission and Commitment to Diversity, Equity, and Anti-Racism

At Harvard Kennedy School, fostering a diverse and inclusive community where everyone feels they belong is a matter of basic fairness consistent with our core values as an institution. It is also essential to our mission of improving public policy and leadership—because recruiting the best people and creating an environment where they can thrive make us better at what we do, because we learn more from people with different perspectives, and because we work in diverse groups and serve diverse societies.

Learn more about Harvard Kennedy School’s commitment to Diversity Equity, and Anti-Racism.

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

LinkedIn Recruiter Tag (for internal use only)

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