Telemarketing Executive - Filipino (Bangkok Thailand)

Vacancy: Telemarketing Executive - Filipino

Location: Bangkok, Thailand

Salary: THB 40,000 + Housing allowance for expat THB 6000

Language: Tagalog+Englsih

Joining Date : 6th May, 2024

Headcount: 5

Shift: Wed-Sun 9am -6pm BKK

NOTE: Looking for candidate who has experience in telemarketing field (Must have Cold calling experience)

JOB QUALIFICATIONS

- Excellent customer service skills, including but not limited to, active listening, empathizing, problem solving, organized, detail oriented, follow through, and excellent verbal and written communication skills.

- Previous telemarketing service experience preferred.

- Ability to work as a team player, in a personable and positive manner.

- Ability to work quickly and accurately in a high-volume environment. Able to perform well under deadlines and respond well to an environment of constant change.

- Fluent in English and the required language.

Responsibilities

• Contact potential guests by telephone to sell a discounted holiday package.

• Make outbound dials at a rate of at least 20 dials per hour to contact potential guests and meet all efficiency guidelines set forth.

• Follow a scripted presentation to ensure accurate communication to potential guests and to maximize the number of preview presentations booked.

• Employ an empathetic, listening, problem solving approach to overcoming objections and persuade the guests to attend the preview presentation.

• Support the customer’s decision to purchase and travel on the Holiday Discovery Package by sharing benefits and reinforcing the fun and rewarding aspects of the package.

• Ensure all guests meet the qualifications and details of participation of each offer as set forth by client and ensure timely and accurate documentation of such.

• Effectively manage Company assigned leads for maximum conversion to preview presentations.

• Perform clerical or other reasonable duties requested by the Telemarketing Team Leader.

PHYSICAL JOB REQUIREMENTS

1. Extended periods of sitting required.

2. Processing and analysis of paperwork and computer screens require visual observation.

3. Heavy use of telephone for verbal communications.

4. Some light lifting, and filing may be required.

Note: The paperwork and relocation expenses will be handle by the company

Summary of role requirements:

Looking for candidates available to work:

Monday: Morning

Tuesday: Morning

Wednesday: Morning

Thursday: Morning

Friday: Morning

2-3 years of relevant work experience required for this role

Work visa can be provided for this role

Expected salary: 40,000 per month

Full time