Engineer II - Federal

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Main Responsibilities

Interpret and report on network anomalies to the team, management and customer

Escalate for resolution of network anomalies

Available to submit daily network status report prior to 0700 each business day

Submit after action reports to management and customer as required

Provide pro-active network monitoring of potential jeopardy situations to the network or circuits using Telenium and other Network Management Systems

Develop and maintain availability metrics for SONET, Carrier Ethernet and Wavelength services

Present network and circuit updates at regular meetings

Provide updates and feedback to management and the customer

Assist with new proposals

Develop and maintain standard operating procedures

Mentor team members on Operations and Maintenance (O&M) processes and procedures

Understands and adheres to company policies and practices

What We Look For in a Candidate

Demonstrated experience with SONET based, metro fiber networks, next-generation DWDM systems and IP based systems

Previous experience with broadband circuit maintenance/restoration, provisioning databases and circuit activations preferred

Ability to relate technical issues to management and Government personnel

Prior experience with Infinera,, Ciena, suite of optical and Layer 2 network equipment and network management systems

Previous experience with Government networks and customers preferred

Previous experience with TIRKS preferred

Previous experience with Lumen and commercial applications a plus

Previous experience with Telenium and Network Management Systems for identifying and monitoring network anomalies preferred

Ability to interface in a professional manner with management and customer is essential

Associate degree in Engineering, Electronics, Software, or Networks preferred; or a related technical or vocational education or equivalent experience

Seven or more years applicable work experience

Current SSBI preferred

US Citizenship required

Compensation

The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.

Location Based Pay Ranges

$67,340 - $89,780 in these states: WV

$74070 - $98760 in these states: MD VA WA

As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.

Requisition #: 333356

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.