Senior Complex Claims Specialist - General Liability (BI)

Job Type:Permanent

Build a brilliant future with Hiscox

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The Senior Complex Claims Specialist is the most senior technical role in the organization. This person adjudicates assigned claims within given authority and provides operational support to the claims team. This person also:

With minimal supervision, adjusts to resolution the highest severity claims and drafts the most complex technical coverage analysis and letters required in the given claim department

Acts as subject matter expert within the team

Leads litigation best practices and strategy including attending and leading trials and mediations

Uses superior knowledge and experience to affect positive claim outcome via investigation, negotiation and utilization of alternative dispute resolutions

Identifies and provides potential solutions for emerging exposures and claims trends

Identifies suspected fraudulent claims and tracks with special investigations unit

Accurately documents claim files with all relevant claim documentation, correspondence and notes in compliance with company policies and applicable regulatory authorities

Mentors other team members

Develops content and conducts training for claims team and underwriters as requested

Reviews and analyses claim documentation and legal filings

The Team:

The US Claims team at Hiscox is a growing group of professionals working together to provide superior customer service and claims handling expertise. The claims staff are empowered to manage their claims within given authority to provide fair and fast resolution of claims for our insured and broker partners. With strong growth across the US business, the Claims team is focused on delivering profitability while reinforcing Hiscox’s strong brand built on a long history of outstanding claims handling.

Requirements

10+ years of claims handling experience within General Liability & Bodily Injury

A JD from an ABA accredited law school may be considered as a supplement to claims handling experience

Proven ability to positively affect highest severity claims outcomes through investigation, negotiation and effectively leading litigation

Expert knowledge of coverage within the team’s specialty or focus

Expert knowledge of litigation process and negotiation skills

Proven track record of mentoring others

Excellent verbal and written communication skills

Advanced analytical skills

B.A./B.S degree from an accredited College or University preferred

What Hiscox USA Offers

Competitive salary and bonus (based on personal & company performance)

Comprehensive health insurance, Vision, Dental and FSA

401(k) with competitive company matching

24 Paid time off days + 2 Hiscox Days

Ability to purchase 5 additional PTO days

10 Paid Holidays

Paid sabbaticals after 5 years of service

Dynamic, creative and values-driven culture

Modern and open office spaces, complimentary fruit and drinks

Spirit of volunteerism, social responsibility and community involvement, including matching charitable donations for qualifying non-profits via our sister non-profit company, the Hiscox USA Foundation

Salary Overview

$120,000.00 - $130,000.00

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Work with amazing people and be part of a unique culture

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