Telephone Operator - Oasis at Death Valley

Live. Work. Explore. as a part of our Lodging team at the Oasis at Death Valley!

The Oasis at Death Valley is situated in a lush, spring-fed desert oasis, surrounded by the vast and arid desert of Death Valley National Park. The Oasis operates the historic AAA Four Diamond Inn and Ranch, restaurants, gift shops, and the world's lowest elevation golf course. Both hotels are open year-round and feature swimming pools fed by naturally warm local springs.

We’re hiring a Telephone Operator to Live. Work. Explore. in Death Valley National Park!

Job Summary:Responsible for routing all incoming and outgoing telephone calls placed through the switchboard and performs related clerical duties.

The Details:Position Type: Full-time Year-roundStart Dates: March 2024Pay: $16.65Schedule: Typical schedule is 40 hours, 5 days/per week (may include weekends, evenings, and holidays)

Why the Oasis at Death Valley?Death Valley National Park is in the northern Mojave Desert in California and is the largest National Park outside of Alaska. With incredibly diverse ecosystems, sand dunes, mountains, and America's lowest elevations, Death Valley is an incredible place to call home. We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests.

Life at the Oasis:

Employee housing (dormitory-style or RV site)

Free breakfast and lunch with $4 dinners in the employee dining room (cafeteria-style)

Free on-site laundry facility, Wi-Fi (limited bandwidth)

A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities

Meet people of all ages from all over the country and world!

Benefits and Perks:

Free Death Valley National Park pass

Free access to pool, golf course, rec center, gym and sports courts

Exclusive Retail and Dining discounts at the Oasis

$350 Referral Bonus Program

The adventure of a lifetime!

Responsibilities

Operates communication systems, such as telephone, switchboard, two-way radio and paging system.

Answers incoming calls, greets callers, transfers calls and takes messages as necessary.

Monitors alarm systems in order to ensure that secure conditions are maintained.

Routes emergency calls appropriately.

Contacts security staff members when necessary.

Provides callers and guests with hotel and park information.

Enters guest information into phone computer system and keeps accurate records regarding phone restrictions and guest wake-up calls.

Responsible for mail/packages for guests and employees.

Works closely with front desk, housekeeping and maintenance to ensure guest satisfaction and accurate record keeping.

All other duties as assigned.

Qualifications

At least six (6) month experience as a telephone switchboard operator or answering a multi-line telephone.

Excellent customer service and verbal communication skills.

Must be able to communicate clearly, have good diction, a pleasant speaking voice, and be clearly understood over the telephone.

Must have clerical aptitude, accuracy and attention to detail.

Physical Demands

Ability to work siting for extended periods of time and must have the endurance to function in a fast-paced and high-stress environment.

Must have the manual dexterity to work busy consoles and PCs.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Full-Time Year-Round