Project Manager

WHO WE ARE:

We think too much marketing isn’t us. It’s mass markets not audiences of one. Homogenous groups to be targeted, not individuals to be inspired. Segments to reach, not people with their own ideas and ambitions. It’s one size fits all and it’s dull.

When it comes to individuals, we’re fierce. We stand up for individuality. We speak up against bland, broad-brush generalizations. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations. And we commit to doing this in every aspect of our work for clients and their consumers.

We actively foster an inclusive workplace where diversity and individual difference are valued and leveraged to achieve the agency’s vision. And most importantly we value every individual’s well-being.

We are Fiercely Individual.

HOW WE DO IT:

At RAPP we are fiercely focused on the individual and how we can create value from every individual’s experience with a brand. We do this across three capability areas: customer centric consulting, creativity that inspires action and customer experience management.

Our data analysts know who that person is. Our strategists understand what they want. And our award-winning Technologists and Creatives know how to get it to them.

RAPP is an integral part of Omnicom’s Precision Marketing Group, comprising 4,000 creatives, technologists, strategists, and data and marketing scientists across 40 global markets.

In this role you will:

Coordinate internal resources and third parties/vendors for the flawless execution of projects

Ensure that all projects are delivered on-time, within scope and within budget

Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility

Ensure resource availability and allocation

Develop a detailed project plan with the project coordinator to monitor and track progress

Manage changes to the project scope, project schedule and project costs using appropriate verification techniques

Measure project performance using appropriate tools and techniques

Report and escalate to management as needed

Manage the relationship with the client and all stakeholders

Perform risk management to minimize project risks

Establish and maintain relationships with third parties/vendors

Create and maintain comprehensive project documentation

Meet with clients to take detailed ordering briefs and clarify specific requirements of each project

Support project coordinator to delegate project tasks based on junior staff members' individual strengths, skill sets and experience levels

Track project performance, specifically to analyze the successful completion of short and long-term goals

Meet budgetary objectives and make adjustments to project constraints based on financial analysis

Develop comprehensive project plans to be shared with clients as well as other staff members

Use and continually develop leadership skills

Attend conferences and training as required to maintain proficiency

Perform other related duties as assigned

Develop spreadsheets, slides, diagrams and process maps to document needs

Document lesson learned post project completion

Participate/support the agency in the recruitment process.

Ensure career growth of subordinates within his/her purview by ensuring ongoing performance review with defined/smart objectives.

Manage conflicts between employees within his/her purview while ensuring a healthy working environment.

Evaluates and promotes teamwork, initiative, work ethic, values adherence and reports findings to discipline leads.

Ensures effective communication and promotes a sense of belonging, participation and involvement.

Conduct regular 1:1 connect to ensure team career needs.

What are we looking for? Besides a great attitude,

You should have:

Proven ability to successfully manage multiple projects simultaneously

Proven ability to successfully manage multiple stakeholders.

Proven ability to organize and analyze critical situations.

Proven problem-solving skills and strong client-facing skills.

Strong communication and teamwork skills

It’s a plus if you have:

3+ years of experience in a project management role in a digital agency managing both onshore and offshore teams maintenance

Knowledge of tools such as Excel, Word, MS Project, Visio, PowerPoint & Smartsheet

Knowledge of collaboration and issue tracking tools such as MS Teams, Onedrive, Jira and Confluence

Prince2 and/or PMP, Scrum master certification, Agile certification

Competencies to be successful in this role:

Drives Result

Self-development

Resourcefulness

Action Oriented

Being Resilient