Salesforce Administrator

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job SummarySalesforce.com Administrator is an entry-level database analyst that will assist in the maintenance of its Salesforce.com instance. The position will reside within the Sales Operations team and will interface with the Salesforce.com administration team and Marketing team to aid in maintaining the integrity of a complex and increasingly integrated dataset and directly work with the Sales team.

Job Description

Work with internal Marketing and Sales stakeholders to ensure that the salesforce.com dataset supports business requirements.

Provide support for data cleansing initiatives. Serve as a point of contact for Marketing and Sales to provide up-to-date and up-to-specification changes, adds, and deletes of data as required.

Monitor account routing and assignment to various Sales groups.

Follow predetermined processes which are designed to guarantee optimal performance of workflows which help automate business-critical data flow and maintain Admin Resource Documentation when processes change.

Update salesforce reports and dashboards when necessary.

Prepare data files for upload into Salesforce.com Microsoft Excel, Google Sheets, and third party tools.

Project manage work and share status on a weekly basis with stakeholders

Additional duties as assigned.

EXPERIENCE

Minimum one (1) year of experience as a Salesforce.com administrator

Salesforce.com experience or database maintenance preferred. Specific experience includes:

Experience on CRM business workflow (different entities like opportunity, leads, account etc.).

Experience researching data and cleansing data for items such as Accounts, Contacts, etc.

Previous experience working in a SCRUM or agile environment preferred.

Previous experience working night shift preferred.

CERTIFICATES / LICENSES / REGISTRATIONS

Salesforce.com Certification is a plus.

#salesforceadmin

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

EducationBachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relative Work Experience0-2 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

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