Appointment Scheduler

Job Description

Orthopaedic Specialty Group, P.C., currently has an opening for an Appointment Scheduler in our Shelton, Connecticut office. Responsibilities include, but are not limited to:

Obtains the specified demographic information required

Acquires accurate insurance information

If they are a self-pay patient, advises them of the self-pay policy

Advises patient to obtain a referral if applicable with their insurance plan

Determines if the injury is a result of a MVA (motor vehicle accident) or WC (worker's compensation), explains protocol and obtains pertinent information

Validates on-call appointments for non-participating insurances

Uses good judgment when determining urgency of the visit

Schedules patient appointments following office protocol

Obtain referring physician details updating patient and appointment details

Reschedules and cancels appointments as requested

Take Consults from the hospitals and forward appropriately

Qualifications

Minimum of a high school diploma or GED.

Secondary training in business school or college preferred.

1 Year of experience in a medical office as a receptionist/appointment scheduler a plus.

Candidates will be courteous, articulate, reliable, and must be able to multi-task in a busy, professional, fast-moving environment while maintaining excellent customer service.

OSG offers a pleasant professional work environment, competitive wages, and comprehensive benefits, including generous paid time off.

Orthopaedic Specialty Group, P.C., is an Equal Opportunity Employer.