BOH Team Lead at Fresh Oakville

Since our launch almost 30 years ago, we’ve made it our mission to prove that a plant-based diet can be satisfying, energizing, and undeniably delicious. Every day, our talented and dedicated staff share their passion and positive energy with our community to bring the quality you know and love to our plates.

Being a part of the Fresh team means more than just being an employee, it means becoming part of the Fresh community – a place where you can be authentically you and surround yourself with a team that is welcoming, inclusive and fun.

The BOH Team Lead is in charge of helping the overall operations of the back of house for their shift to ensure guest satisfaction by serving dishes of high quality while reducing food wastes. The BOH Team Lead is vital in securing processes and procedures to instill efficiency in the back of house and maintaining high team morale with staff development and growth in mind. A BOH Team Lead is expected to be the role model with the ability to complete hands-on tasks to ensure a smooth service. The ideal traits for this position would be a resourceful, process-oriented problem solver, who can communicate clearly while working in a fast-paced environment with great attention to detail and organizational skills.

What’s In It For You?

Fresh Kitchen + Juice Bar values resilience, accountability, and inclusivity. Our culture of trust allows our employees to find satisfaction in working hard as a fun, diverse team, with ample room to grow. Our employees are motivated by the positive brand and continuous career growth. We offer:

Increased compensation – Paid breaks and tips

Discounted meals during work and outside of work hours, including 20% off at participating Recipe brands and other exclusive retail discounts

Employee Health Plan – Available after one month, includes coverage for vision, dental, massage, mental health resources, employee assistance program and more

Growth & learning opportunities – Consistent training on various topics to support continuous career development into positions of leadership

Casual & inclusive environment – Warm, friendly and welcoming workplace for everyone to be their authentic self

Flexible hours

What Are We Looking For?

1+ years of experience in a high volume kitchen or restaurant

1+ years of experience with employee management

Open and flexible availability, including evenings and weekends

Able to complete physically demanding tasks – standing for long periods, lifting 50 lbs, bending and reaching, etc.

Quick learner when it comes to technology, software, and kitchen operations

Excellent communication skills, organizational skills, and problem-solving skills

Summary of Responsibilities

Ensures all dishes that are served are visually appealing and cooked to perfection in a timely manner

Communicates with KM and AKM about concerns regarding stock levels, workflow, equipment and employee issues

Adheres to company standards in regards to portion sizes, cooking methods, quality standards, kitchen rules, policies and procedures

Assists the AKM and KM with inventory by accurately counting stock, recording waste, entering inventory data, and reconciling invoices

Coordinates with FOH on guest complaints and escalations regarding allergies and food quality

Troubleshoots any problems that arise to keep a smooth service

Helps smoothly implement any new systems and menu items to ensure staff have the training necessary

Places accurate stock orders keeping shelf life and restaurant requirements in mind

Keeps accurate and detailed records of the workplace happenings through clear logbook entries

Assists the BOH team to achieve operations within budget

Acts as a role model for employees by upholding all standards, policies and operating systems

Trains BOH staff on prep, temperature logs, maintenance practices, etc

Completes tasks assigned by the KM and AKM while remaining accountable for the overall shift

Attends manager meetings as required and is prepared to participate by actively listening and encourages and includes the opinions of others

Equal Opportunity Employer

Fresh strives to further challenge and disrupt the status quo to become a champion of diversity, inclusion, equity and anti-oppression. We are committed to maximizing the diversity of our organization through inclusive and barrier-free recruitment and work environments. We welcome applicants of all backgrounds and encourage applications from individuals who identify as Indigenous, Black, persons of colour, persons with disabilities, and persons of any sexual orientation or gender identity. We are pleased to provide accommodations at any point to ensure you have access to a fair and equitable application process. Any information received relating to accommodation will be kept confidential.

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