Branch Manager

The Branch Manager is responsible for overseeing the daily operations of a retail store, ensuring its smooth functioning and profitability.

The responsibilities typically include: Responsibilities: Overseeing all staff and staff issues, including certain disciplinary issues.

Responsible for all of the stock in the store, and the effective protection and administration thereof.

Responsible for ensuring that the sales-force is motivated and driven to make sales Effectively communicate with customers and generate sales.

Ensure that all customer complaints are properly dealt with.

Responsible for all assets in the store and their timely maintenance and upkeep, including vehicles.

Ensure account customers pay on time, and to follow up with payments.

Ensure that the security company hired at the store is doing their work.

Responsible for opening and closing the store each day.

Responsible for overseeing the daily cash-up process of the company.

Responsible for overseeing the daily banking process of the company.

Be able to work within expense budgets.

Work towards achieving set targets for the company.

Responsible for constantly monitoring the competitors and must acquire competitive pricing.

Responsible for the proper housekeeping, neatness and tidiness at the store.

Responsible for putting systems in place to reduce shrinkage.

Responsible for the effective and correct returns and credit procedures as per company policies.

Responsible for enforcing the company rules, policies and procedures.