IT Sr EDI Administrator

Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you’re empowered to make decisions, find solutions and receive rewards for your hard work.

This position will be located in: Fargo, ND

Job Summary

Supports the day-to-day operations of the IT Operations Team by administering company EDI systems. Provides day-to-day technical leadership for the IT Operations Team. Plans, analyzes, configures, tunes, and troubleshoots EDI systems. Installs, upgrades, and maintains EDI Systems. Develops and maintains technical documentation for EDI process flow, troubleshooting and problem resolution, monitoring capacity and performance, and related disaster recovery procedures. Monitors and troubleshoots EDI transactions both in SAP and in EDI system, and recommends remedies to eliminate reoccurring errors.

Responsibilities

Essential Functions

Provides day-to-day technical leadership for the IT Operations Team with an emphasis on continued growth, maintenance, and operation of our EDI Technologies.

Plans, analyzes, configures, tunes, and troubleshoots EDI systems.

Installs, upgrades, and maintains EDI Systems.

Interfaces with the full cycle of EDI projects, including customer/vendor contact, working with IT Applications team to define requirements, creation and testing of EDI maps and on-going support.

Develops and maintains technical documentation for EDI process flow, troubleshooting and problem resolution, monitoring capacity and performance, and related disaster recovery procedures.

Leads and supports IT projects defined by supervisor and IT Project Management team.

Recommends and applies technical changes into the environment using a structured approach that minimizes risk and achieves high reliability, availability and performance of the EDI systems.

Designs, develops and implements plans for trading electronic documents via the most efficient and economical methods available.

Sets up new trading partners, develop mappings, review error list and enhance the EDI platform.

Monitors and troubleshoots EDI transactions both in SAP and in EDI system, and recommends remedies to eliminate reoccurring errors.

Works with end users and other team members to provide production support and issue resolution.

Develops and follows checklist procedures for proactive monitoring.

Leads resolution of incident tickets, including complex troubleshooting across all managed systems.

Resolve system problems through research and collaboration with other IT Teams and apply the appropriate course of action.

Develop and maintain effective working relationships with customers, vendors, and others related to the company; promote and maintain the identity and reputation of BSE, ensuring customer satisfaction and addressing problems and complaints as they arise.

Supports technologies including; EDI System – Seeburger Business Integration system, SAP ECC system, other middleware systems, other software infrastructure systems

Non-essential Functions

Assists in annual budgeting process and tracking of expenditures.

Provides phone support as part of the IT Helpdesk.

Performs off-hours support as needed for various system activities.

Performs other duties as assigned by supervisor or designate.

Qualifications

Four-year degree in computer science, information systems, or management information systems or the equivalent in work experience.

3+ years’ experience working with EDI application and specifically with SAP backend system.

Knowledge of EDI terminology and X12 and/or XML standard formatting languages.

Experience in process design is helpful.

Knowledge of EDI communication methods, such as AS2, FTP, etc.

Skills and Abilities

Strong prioritization and problem-solving skills.

Excellent interpersonal, written and verbal communication and reading skills

Ability to effectively plan and organize.

Strong collaboration skills.

Excellent customer service skills include being competent, accurate, responsive and engaged.

Physical Requirements

Frequency at which you would carry/lift in a typical day:

Occasionally 0 – 33% Frequently 34 – 66% Continuously: 67 – 100%

Lift from Waist:

< than 10 lbs. - Not at all

10 to 25 lbs. - Not at all

26 to 50 lbs. - Not at all

51 to 75 lbs. - Not at all

75 to 100 lbs. - Not at all

100+ lbs. - Not at all

Lift from Floor:

< than 10 lbs. - Frequently

10 to 25 lbs. - Occasionally

26 to 50 lbs. - Occasionally

51 to 75 lbs. - Not at all

75 to 100 lbs. - Not at all

100+ lbs. - Not at all

Carried for Distance:

< than 10 lbs. - Not at all

10 to 25 lbs. - Not at all

26 to 50 lbs. - Not at all

51 to 75 lbs. - Not at all

75 to 100 lbs. - Not at all

100+ lbs. - Not at all

Physical Activity

Frequency at which you would do the following in a typical day:

Sitting (a continuous period of being seated) - Continuously

Standing (for sustained periods of time) - Frequently

Walking (moving about on foot to accomplish tasks) - Frequently

Bending/stooping (downward and forward) - Occasionally

Crawling (moving about on hands and knees or hands and feet) - Not at all

Climbing/Walking Stairs (ascending or descending) - Occasionally

Reaching (extending arms in any direction) - Frequently

Crouching/squatting (bending the body downward and forward by bending leg and spine) - Occasionally

Kneeling (bending legs at knee to come to rest on knee(s)) - Occasionally

Balancing (maintaining body equilibrium to prevent falling) - Occasionally

Repetitive motion (substantial movement (motions) or the wrists, hands, and/or fingers) - Continuously

Pivoting (movement in any direction with one foot, keeping the other in contact with the floor) - Occasionally

Pushing/Pulling (using upper extremities to press against or draw or tug) - Occasionally

Grasping (Applying pressure to an object with the fingers and palm) - Continuously

Fingering (picking, pinching, typing; working with primarily fingers and not whole hand) - Continuously

Talking (expressing or exchanging ideas by means of the spoken word) - Continuously

Driving (the control and operation of a motor vehicle) - Occasionally

Desk work (work usually performed at a desk) - Continuously

Use of a computer - Continuously

Use of a telephone - Occasionally

Hearing (Perceiving the nature of sounds at normal speaking levels) - Continuously

Exposure (to adverse weather & temperature conditions) - Not at all

Travel (travel needed to perform job duties) - Occasionally

Additional Information

This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer’s discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation.

Our History

Border States is a leader in the electrical supply distribution industry with over 120 locations in 31 states. Our employee-owners are second to none in delivering top-notch customer service and in demonstrating extra-ordinary people skills. We are one of the largest independent electrical distributors in the United States providing products and services to the construction, industrial and utility industries. Border States has a competitive benefit package and is a 100 percent employee-owned company. Employee-ownership is a significant part of our culture and our success stems from the dedication of our employee-owners. We practice open-book management and our employee-owners are empowered with clearly defined levels of authority to be innovative and decisive, allowing us to respond quickly to the needs of customers. Employee-owners understand their roles in the success of the company and care about customers’ needs, which drives our focus on adding value to everything we do. We recognize that not all customers are the same and each has specific requirements. Our employee-owners understand these diverse needs and have the commitment, resourcefulness and flexibility to outperform all others.

Values

As a Border States employee-owner, you’re responsible for living our mission, service philosophy and service standards.

Our Purpose

We believe unstoppable businesses shouldn't go it alone. We are owners - of relationships, of outcomes, of every moment these unstoppable businesses need to deliver.

Service Philosophy

We earn customer loyalty and confidence by caring about their needs and adding value to everything we do.

Service Standards

Border States employee-owners are competent, accurate, responsive, and engaged .

Your career

Join an experienced team at one of the largest electrical distributors in the United States. What are you waiting for?

Border States has a competitive benefits package which includes but is not limited to:

Health, Dental and Vision Benefits

Accident, Critical Illness, Hospital Indemnity

FSA & HSA

Employee Stock Ownership Plan (ESOP)

Disability Benefits

401(k) Retirement Plan

Life Insurance

Employee Assistance Program

Paid Holidays

Paid Volunteer Time

Personal Leave time and more!

Border States provides bonuses to their employee-owners upon the achievement of branch and company goals.

Equal Opportunity For All

It’s not just the law. It’s something we’ve believed in since our founding. We value the diversity of all of our employee-owners and will always be an equal opportunity employer.

Drug Free/Smoke Free workplace