Branch Health Check Officer

Job Purpose

Undertake Inspections and Quality Reviews across the Branch network to minimise operations risk and ensure readiness for Audits and Risk Reviews.

Key Accountabilities

To conduct onsite and offsite control testing of branch controls covering all branch activities,

The role may involve travel to DBIL branches across country.

To coordinate and review self-assessment by branches.

Working with branch managers and regional/cluster operations head/cluster heads for remediation of issues found

Quality of inspection

Do sample checking as per the branch control test plan:

Complete physical inspection of Branches within the allocated time

Submission of good quality inspection report within stipulated time

Remediation: Spot rectification of Inspection observations & comments/violations; as well as liaising with branches subsequently for rectification

Providing suggesting corrective measures as well as improvement in systems & procedures.

Other key accountabilities include, MIS Preparation, Coordination for timely MSA submissions by Branches, Quarterly BHC Checklist Review and Coordination and Closure of Group Audit/Concurrent Audit comments.

Participate in performance of Thematic reviews and when assigned.

Job Duties & Responsibilities

Perform onsite/ Offsite Branch Audits.

Doing Quality Checking of BHC Draft Result issued by Reviewer.

Preparing of various MIS which includes, Internal MIS and preparation of data for various meetings.

Liaising with Reviewer and Branch Team for Audit requirements.

Experience

The job holder should have minimum 10 to 12 years of experience in the banking industry with good understanding of all consumer banking products. Must have exposure to Branch Banking / Operations / Central Processing Centers / Audit & Risk Teams.

Education / Preferred Qualifications

The job holder needs to be at least a Graduate, preferably in the Commerce stream. CAIIB or equivalent qualifications will be beneficial/preferred. Knowledge and experience with MS Office and Core Banking Systems will be a basic requirement.

Core Competencies

The job holder needs to posses the following skills:

Job Knowledge:

The job holder needs to have thorough knowledge of banking day to day compliance & related guidelines. He/she should be well aquatinted with RBI guidelines and other regulation prescribed by various regulators from time to time.

Should have a keen eye for detail and passion to perform branch audits.

Organising Skills:

The job holder needs to be organised so to enable handling multiple tasks with different branches while delivering within timelines.

Proactive Behaviour:

To understand the Product, Process and be able to identify and articulate risks and their controls/mitigation.

Communication Skills:

The job holder needs confident effective verbal and written communication skills to discuss, convince and explain inspection findings.

Interpersonal Skills:

The job holder works with diverse set of stakeholders across branches and requires adequate interpersonal/bonding skills.

Technical Competencies

The job holder needs to have well developed knowledge and skills in working with MS Office and core banking systems.

Work Relationship

To work with:

Internal: Head BHC and BHC Team.

External: Branch Teams, Zonal/Regional Teams, & other stakeholders.

DBS India - Culture & Behaviors

DBS is committed to building a culture where all employees are valued, respected and their opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Expected value driven behaviors are:

Ensure Customer Focus by Delighting Customers & Reduce Complaints

Build Pride and Passion to Protect, Maintain and Enhance DBS’ Reputation

Enhance Self Knowledge, Skills and develop Competencies aimed at continuous improvement

Maintain the Highest Standards of Honesty and Integrity

Schedule: Full-time

Travel: