Job Description
Administrative Assistant
Full-Time
Job Summary
The Administrative Assistant to the Office Manager will manage a wide range of support functions. The ability to interact with executives, employees and customers at all levels in a fast-paced, highly regulated industry with professionalism and discretion is crucial to this role. You must be confident in your ability to multi-task and take on unfamiliar tasks as they arise. This is a demanding position that requires a high level of accuracy and proficiency.
GENERAL RESPONSIBILITIES:
Scheduling – Schedule 75+ full- and part-time employees utilizing an online software tool to ensure that all shifts are covered while adhering to company policy
Human Resources – Assist in the daily management of employee files, onboarding & offboarding procedures, forms processing and record keeping
Document Management/Recordkeeping – Review and edit completed forms to ensure 100% accuracy, create spreadsheets to track results and report trends, maintain accurate records
Customer Service – Answer phones and conduct post instruction follow ups with customer to ensure satisfactory experiences
Filing - Invoices from suppliers/vendors, receipts, packing slips, miscellaneous
Running errands – Making deposits/change orders at bank and conducting mailings at USPS, FedEx, and/or UPS
Thorough knowledge of the facilities policy and procedures
Stay current on product knowledge, general firearms laws and safety procedures
Dress appropriately for position adhering to facility dress code
Other responsibilities include general clerical tasks including, but not limited to, filing, answering phones, ordering supplies, shipping, etc.
REQUIREMENTS & QUALIFICATIONS:
Associates degree preferred
Basic knowledge of Human Resource policies, procedures and compliance with a minimum of two years experience
Experience with online employee scheduling software, preferably WhenToWork or similar
Proficient in Microsoft Office, particularly Excel and Word
Must be capable of typing competently
Must pass background check
High attention to detail
Must be at least 18 years old
PHYSICAL DEMANDS:
Regularly required to talk and hear
Regularly required to use hands
Regularly required to reach with hands and arms
Regularly required to bend
Regularly required to sit for long periods of time
Specific vision abilities required for this job include: close vision, ability to adjust or focus
Additional duties may be assigned and this job description may change without notice at the discretion of management.